The COVID-19 pandemic is currently turning the world upside down. With the changes caused by it, the logistics industry has been evolving with it. Many brokerages have been struggling to keep up with the changing freight patterns. However, this week it was announced that Trinity Logistics ranked three spots higher in the Transport Topics Top Brokerage Firms listing, from #18 to #15. Trinity has continued to grow despite any industry disruptions last year, and will continue to move forward amidst this pandemic.
Trinity has invested into technology over the years to maintain the resources needed by customers, carriers, and Team Members. Due to this forward thinking, all Team Members were prepared to transition to a remote work environment before shelter in place orders were issued by the governments. The entire company was remote within days and without skipping a beat. This focus on technology preparedness ensured that the service level never faltered. Trinity’s goal is to keep our Team Members safe, while continuing to serve the needs of our customers and carriers.
It is because of the Technology Team that Trinity has also been able to continue to grow our technology services and offerings during this time. This week, Trinity launched the new Book Now option as one of a handful of brokers given early access to partner with DAT in this new venture! This feature will continue to enhance our ability to handle increased freight needs and strengthen the tools Team Members and Authorized Agents have to grow.
Trinity Logistics has a long history as a financially stable company. From being able to pay Authorized Agent commissions weekly upon delivery, extending credit to all sized companies, and offering quick payment options for carriers. Trinity’s solid foundation of 40 years in business has prepared our company to continue these practices even in time of crisis. During this time, it has been reassuring for our carrier network that Trinity has been able to keep up their quick payments. Our Authorized Agents are a huge asset. The foundation that we have established allowing Trinity to continue to pay commissions to this team without change has been a great way to serve these small businesses.
In 2019, Trinity Logistics celebrated their 40th Anniversary and in 2020, are celebrating the 30th Anniversary of the Authorized Agent Division. Now a Burris Logistics company, Trinity Logistics has a long history of thriving in both growing and challenging markets. The continued success and growth of Trinity doesn’t depend on the challenging times, but of the Guiding Values that every Team Member and Authorized Agent live every day: Integrity, Legacy, Determination, Teamwork, Continuous Improvement, Excellence, Leaders, and Fun! These values were instilled in the company 40 years ago by the founders Ed and Deanna Banning, and continue to drive the company forward today.
The one foundation and most valuable asset that continues to drive Trinity Logistics forward are the Team Members. Trinity’s Team Members and Authorized Agents live the Guiding Values every day and put the needs of others first. Developing customized solutions, delivering excellent service, and constantly striving to be their best is what will drive Trinity Logistics through any challenging time.
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AUTHOR: Jennifer Hoffman
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