Agent Program FAQs

Trinity Hero

Agent Program FAQs

Thinking about making a move?

You probably have questions about how it works, what changes, and what stays the same. Here are straight answers to the ones experienced agents ask us most.

Don’t see yours? Our agent recruiting team is happy to help.

GET YOUR ANSWERS

FAQs

What makes Trinity’s Freight Agent program different from others?

Trinity’s Freight Agent program is built to give experienced Agents the backing of an established, financially stable logistics company without taking away the independence that made their business successful.

Our Agent Program has been established since 1990, and the difference goes beyond standard back-office services. Agents have a dedicated Agent Support Team focused specifically on Agency success, business development resources built for Agents, direct access to leadership, 24/7 support from a real person, and the ability to offer customers a broad range of transportation solutions.

Most important, your customer relationships remain yours. We’re here to strengthen your business, not take it over.

Are there opportunities for me to expand my business into transportation modes beyond truckload and LTL?

Yes. Trinity offers a wide range of transportation solutions beyond truckload and LTL, including drayage, intermodal, international, cross-border, heavy haul, automotive, expedited, warehousing, and more.

Agents also benefit from direct LTL contracts, specialized mode experts, and ongoing education to help you confidently pursue opportunities outside your current areas of expertise. You don’t have to become an expert in every mode before you can start expanding what you offer your customers.

What does the onboarding process look like?

Our onboarding process is designed to meet you where you are. Whether you’re ready to start moving freight or need time to get familiar with Trinity’s systems and Teams first, we work together to make a timeline that works best for your business.

Onboarding consists of gaining access to all of our systems and resources available, training for your team on Trinity’s TMS, and introductions to all of the Trinity Teams.

And after onboarding, your support doesn’t just stop. As your agency grows, we continue connecting you with the people, services, transportation modes, and resources that can help your business move forward.

What type of experience is required to join Trinity’s Freight Agent program?

We’re looking for experienced independent Freight Agents, qualified logistics professionals, and freight brokerages with an established book of business who are ready to transition to the Freight Agent business model. Our program is designed for experienced transportation professionals looking for the resources and opportunities to continue growing their business.

How do I get started?

Tell us a little about your business through our interest form. A member of our Agent Recruiting Team will reach out, answer your questions, and walk you through next steps.

SEE IF TRINITY IS THE RIGHT FIT

Prefer to talk first? Call 800-846-3400 ext. 1908 or email [email protected].