We often will hear from a Freight Agency on how their business has become stagnant while partnered with either small or start-up brokerages. This could be for several reasons. For one, no business will grow unless the main driving force – which is YOU – is 100 percent committed to its success.

In fact, many of the single-person Freight Agents we have seen with great success in the past five years have a focused passion that affords them no “Plan B”. They are so determined to make their small freight agency work that they don’t even consider failure as a potential option. Having that hunger is essential but finding a partner to support your growth is vital. When considering who that partner should be, it’s important to consider several things, such as;

WILL CARRIER PARTNERS EVEN TAKE MY FREIGHT?

The days of only being a point A to point B truckload-only Freight Agency are fading. Customers have unique shipping challenges that need unique shipping solutions. Therefore, it’s important to ensure your Freight Agency’s partner has a vast network of carrier partners.

As important, is their reputation among the carrier community. It must be strong enough to foster relationships that promote carriers consistently working with them versus having to always rely on “one and done” carriers. Find out how often carriers seek repeat business with the partner company you’re considering. If it happens a third of the time or less, that could be a warning sign that carriers may give your company a shot, but the relationship doesn’t progress for whatever reason.

WHAT OPERATIONAL SUPPORT IS AVAILABLE TO MY FREIGHT AGENCY BUSINESS?

Typically, most Freight Agents are well-versed in truckload operations as that is where most get their start in the industry. But shipping customers have needs that don’t just require a full truckload of a product being moved.

Does your partner company have a strong relationship with less-than-truckload (LTL) carriers that will provide competitive service and rates? Will you have a team of experts to assist you with those non-traditional freight moves, like expedited, drayage, or international? What about a shipper customer with more complex needs, like a transportation management system to help manage their business?

As you look to grow with your shipper customers, the last thing you want to do is tell that customer, “Sorry, we can’t support that type of move.”

WHAT ONGOING EDUCATION IS AVAILABLE TO ME?

People that are successful in any business typically have a thirst for knowledge. It’s not just about learning something new, it’s also about refining and sharpening the saw on things they have known for years. Does the company you’re looking to partner with offer education and training sessions to assist in that endeavor?

And if so, are they just focused on mode education? Or operational or technical education? What about things that are not directly tied to the day-to-day but are important – like succession planning? Find out how the company you consider partnering with will support your Freight Agency and you as a person.

HOW INVOLVED WILL I NEED TO BE IN NON-REVENUE GENERATING ACTIVITIES?

The sale does not end when the shipment delivers. That sale needs to continue all the way through the administrative support side of the freight transaction. But how much of your time will that gobble up?

If the partner company you’re considering indicates they will do those things on your behalf, what are their processes for those support measures? It’s great when they help get a carrier set up, but at the speed at which the freight industry moves, you know how valuable minutes are, let alone hours of waiting.

And not just normal processes, but not every shipping customer or freight move fits neatly in a box. So how will those needs be met when exceptions occur? Let’s face it, giving a partner company a percentage of the gross margin, you make on a shipment should absolutely come with a clear picture of how they will support your Freight Agency, your shipping customers, and those relationship carriers you have worked hard with to gain their trust.

Ask those tough questions about what happens when this occurs or how quickly a dispute or special need be managed. Remember, the company you partner with needs to be an extension of you and the freight agency you have created.

CHOOSE TRINITY LOGISTICS FOR YOUR FREIGHT AGENCY

We realize you have a choice in who you’d like as your freight agency’s partner. However, Trinity Logistics can help your business grow and remain successful regardless of your freight agency size.

Trinity Logistics has over 30 years of experience aiding in the success of our Authorized Freight Agent offices, as well as offering many extras for our Authorized Agent network. So, if you’re looking for a long-term partnership that is supportive of your growth and offers you continued education to stay competitive, we’re more than happy to get connected.

If you’d like to talk more about how Trinity can support your journey in growing a successful business, feel free to contact our Agent Team by phone at 800-846-3400 x 1908 or click the button below.

Trinity Logistics is proud to announce their 2021 Distinguished Providers of the Year. Trinity began their Distinguished Providers of the Year Award Program in 2020. The program was created to give Trinity Team Members a chance to recognize top providers within all the company’s transportation modes.

Distinguished Providers are selected carriers within the Trinity network that continue to support their customers and provide exceptional service, despite the continued challenges faced in supply chains set forth by the pandemic. Those awarded are well known amongst the company as providers that are highly valued partners for Trinity Logistics. 

Trinity Logistics thanks these carriers for their continued commitment and service, as they have become an integral part of the day-to-day operations.

2021 Distinguished Providers of the Year

“We are honored to recognize these Service Providers which were selected among Trinity’s deep book of relationship partners demonstrating consistent value to our Shipper Customers throughout 2021,” says Bradley Palmer, Director of Carrier Development and Pricing at Trinity. “Building upon years of experience with these partners, they each distinguished themselves among their peers when reviewing feedback from our Operations teams across the country. And with pride, Trinity Logistics presents its “Trinity Titan” award to three small fleets our Leadership was compelled to honor their dedication and grit hand in hand with our partnership.” 

In addition to the top providers recognized by mode, there is also the “Trinity Titan Award”. This specific award recognizes very small fleets within Trinity’s network who regularly dedicate their capacity and demonstrate uncommon value, or “grit” as we like to call it, throughout the year. This award is determined by a person of exceptional importance and reputation that stands out for greatness of achievement that reflects Trinity’s values. 

2021 Trinity Titan Winners

“I can’t believe we have closed another year and what a year it was,” says Hayley Dobson, Group Vice President at Trinity. “It will certainly be one not soon forgotten. We couldn’t have gotten through it with such success without the help of all our carrier partners. They are truly the lynchpin of the supply chain.   We had several amazing carriers to review and struggled to make final selections, but I believe the ones that rose to the top were a shining example of what a true partnership means. We are so thankful for the dedication and excellent service they provide day in and day out. 

Each of the winners will be presented with a crystal award to commemorate their success and achievement with Trinity Logistics. 

“Trinity’s Authorized Agents are grateful for the support and service of these Distinguished Providers,” says Greg Massey, VP of Agent Development. “Trinity’s Agent Team had the opportunity to work with several of these amazing providers and we are honored to have been given the opportunity to help nominate and select this year’s winners. Thank you for your commitment to Trinity and the exceptional service you provide us every day.” 

Trinity appreciates our contracted carriers with several other unique benefits and awards. Carriers within Trinity’s network can make use of a 1.5 percent QuickPay rate through TriumphPay, access to over 1,000 loads daily, and technology options that help make your job easier. To find out more about our great customer service and benefits to carriers, visit https://trinitylogistics.com.

About the Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering people-centric freight solutionsâ. Our mission is to deliver creative logistics solutions through a dynamic mix of human ingenuity and innovative technology, enriching the lives of those we serve. 

For more than 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and transportation management solutions.

Trinity is currently recognized in the Top 20 freight brokerages on Transport Topics’ Top 100 Freight Brokerage List, in the Top 100 3PLs list by Inbound Logistics, and is named a Top Company for Women to Work for in Transportation by Women in Trucking.

This year has continued to be very demanding for our nation’s truck drivers. Supply chains continue to be hit with challenge after challenge. From the height of the pandemic to meeting the current increased demand, truck drivers have had to keep moving forward now more than ever. 

With that in mind, Trinity Logistics takes honoring our nation’s truck drivers very seriously and was proud to celebrate National Truck Driver Appreciation Week with a truck payment drawing. Just like last year, Trinity held a drawing for truck drivers, offering 10 winners a cash prize towards their truck payment. But this year, the prizes were bigger. In 2020, winners were awarded cash prizes up to $750, but this time, 10 winners received cash prizes up to double that amount of $1,500. Additionally, Trinity partnered with Truckers Against Trafficking (TAT) and Red Classic Maintenance Services to grow this year’s drawing and share TAT’s important message. When drivers entered the drawing, if they were already certified with TAT, they earned two entries into the drawing instead of one. Through the partnership of Red Classic, Trinity was also able to give away preventative maintenance services valued up to $450 to three additional winners.

Listen to our podcast interview with Laura Cyrus from Truckers Against Trafficking.

Listen to our podcast interview with Michael of Red Classic.

“During the COVID-19 pandemic, professional truck drivers took on a heroic role by delivering the essential goods to our country,” says Bradley Palmer, Director of Carrier Development and Pricing at Trinity. “The sacrifices that professional drivers made to help carry the nation through the pandemic must never be understated. To deliver for American families, drivers put their own health, and the health of their families on the line. Their dedication to assure our standard of living is deserving of our praise, recognition, and appreciation every week of the year. This is the week that we make sure they hear it.”

Laura Cyrus of Truckers Against Trafficking says, “TAT has always believed that professional truck drivers, through their sheer numbers, extensive travels and the nature of their job, are crucial to keeping America moving and in a fantastic position to be the eyes and ears of our nation’s highway systems. We rely on the proud men and women of the trucking industry to engage in bystander intervention and speak up if they see evidence of potential trafficking throughout the course of their everyday jobs. The industry has always proven to rise to the occasion. With over 1.2 million people trained with TAT materials and over 1300 victims identified in the US alone, by truck drivers, we know that American truck drivers are making an impact. The pandemic has only increased vulnerabilities for those already on the margins and at risk of being exploited by traffickers, so the efforts of the trucking industry to help combat human trafficking are more important than ever. We are excited to be working with Trinity Logistics to help get the word out about this important work and hopefully motivate more drivers to join the fight. Thank you for being out there on the frontlines, every day!”