It’s a simple fact. People can’t survive without food. When times are tough, we can certainly make sacrifices in other parts of our lives, like our online shopping habits or a remodel we wanted, but not food. This makes food manufacturing a reliable and even diverse industry to run a business in. Yet, it doesn’t come without its own set of unique challenges, especially with its logistics. 

Today, the demand for fast and reliable shipping is higher than ever. Food and beverage companies need to meet the rising pressure to provide quicker turnarounds and deliver their products at optimal freshness to stay competitive. With already complex supply chains, how can a company keep up? Not to mention, what if there’s an issue found or a delay? Don’t stress. We’ll cover logistics challenges that commonly hurt food manufacturing businesses and how working with a third-party logistics (3PL) company, like Trinity Logistics, can solve and simplify your processes for shipping food.

Common Shipping Challenges Faced by Food Manufacturing

Diversity in Scheduling Applications Introduces Challenges

One of the biggest headaches for food manufacturers is self-imposed. Each shipper or distributor could be using a different scheduling portal or application. Some even just use Excel spreadsheets. Because of this, scheduling conflicts and communication gaps are often seen when shipping food. This can be very frustrating to the logistics departments arranging the shipments. 

Furthermore, the carriers they aim to work with may not know how to use the application or might not even have access to it. This inefficiency can cause issues with them scheduling their pickup or delivery appointments. It also can limit access to capacity, something that is truly needed for those requiring temperature control during peak produce season!  

Plenty of Time-Sensitive Freight in Food Manufacturing – Beat Must Arrive by Dates

As previously mentioned, food manufacturers face a growing demand for products that are at peak freshness, especially for those needing temperature control. It’s not unusual for these time-sensitive shipments to be last-minute orders requiring immediate action. Some of these can come in just the day before or even the day before and need shipping right away. Sometimes to help manage the influx of shipments, freight can be assigned with a “Must Arrive by Date” (MABD). This can put pressure on food manufacturers, and missed delivery windows can result in costly penalties. These fees, called chargebacks, usually get pushed back onto the customer and impact your bottom line and service.

Identify Visibility Gaps When Shipping Food

With many time-sensitive and temperature-control requirements, it’s important for food manufacturers to have complete visibility into their shipments. Food shipments often involve multiple stops, so it’s critical to understand where your product is and when it’s expected to arrive. Even though it is valuable, many food manufacturers find they have limited visibility of their shipments. This creates a lot of uncertainty, causing additional gaps in communication and possible delays or disruptions. Most importantly, it can jeopardize the safety of your food product, an important piece to meet the Food Safety Modernization Act (FSMA) regulation.

Keeping Food Shipping Logistics Budget in Control

Carrier selection for shipping food products can be a puzzle for food manufacturers to figure out. On one hand, you want to work with high-quality carriers to ensure your food products arrive at peak freshness. On the other hand, they cost more. One certainly wants to budget and find balance. Look to pay too little, and you may not find the quality service your products need. Finding that balance between the two can be difficult.

Market trends can also cause unexpected price fluctuations, further challenging their logistics budget. This can really hurt those needing to meet peak freshness as it’s not like they can’t ship their products as they may perish. Instead, they’ve got to adjust and pay the current price.

Food manufacturers must be creative and find solutions to keep their costs down but their quality up. They can consider other transportation modes as options to manage costs, but understanding which one makes the most sense for their product can be overwhelming.

Embracing Sustainability in Food Shipping

Sustainability is on everyone’s minds, including consumers. With global food and beverage production causing roughly 34 percent of greenhouse gas emissions, consumers are holding food manufacturing companies to higher standards. They’re researching more about the companies they purchase food products from. They want to know what positive practices they implement, such as sustainable fishing, the use of ecological pesticides, reforesting, fair trade, or the use of compostable packaging.

TRINITY Logistics SOLVEs Food Shipping PROBLEMS

With over 45 years of serving customized logistics solutions to thousands of food manufacturers, we’re fairly confident in our ability to help you overcome any of these challenges.

We Speak Your Food Shipping Scheduling Language

We’re in tune with most if not all, scheduling portals that food and beverage shippers use. You don’t have to worry about training us! Yes, we could even say we know how to navigate those scheduling apps “with our eyes closed.” Even if we have a newer Team Member who is unfamiliar with it, we can guarantee that at least one of our 400+ Team Members or 135+ Authorized Agents know it and can assist.

Time-Sensitive Titans: We Deliver Your Food Products When It Matters Most

At Trinity Logistics, we understand the urgency of time-sensitive food deliveries. Our Team excels in handling quick turnarounds, making us the “emergency room” for your time-critical freight. We are acutely aware of the potential repercussions of missed deliveries and leverage our strong carrier relationships to secure the capacity you need. These established partnerships allow for better planning and ensure that carriers are familiar with the specific needs of food commodities, pickup, and delivery locations.

Furthermore, in the unfortunate event that fees do arise due to carrier issues, Trinity acts as your advocate. We hold our carriers accountable and ensure that any associated charges are passed along to the responsible party. Our meticulous investigation process guarantees that only the root cause of the problem bears the financial burden.

Expand the View into Your Food Shipments

We’re champions of end-to-end visibility, great communication, and transparency because we know you deserve it. Our commitment to People-Centric service isn’t just our slogan; it’s our philosophy.

We leverage a combination of cutting-edge technology and a dedicated Team Member to keep you informed every step of the way. Use our Customer Portal to see real-time tracking of your shipments. If you’re looking for even more transparency, there’s our Managed Transportation service, offering you a customized Transportation Management System (TMS) solution that works for your business. Between our technology and our Team Members, you’ll find this proactive approach ensures you’re not left in the dark until delivery.

Find Balance in Your Logistics Budget

Starting out, our established carrier relationships not only gain you access to capacity but to leverage our competitive rates. Additionally, we have multiple modes to choose from and our Experts can help you explore which one suits your product and budget.

Now, we understand balance isn’t easy to obtain, so that’s why Trinity Logistics goes a step further in our service to help you find it. For those food manufacturers that build a shipping history with us, we’re able to review your data and conduct a comprehensive review of your logistics. This will give you a clearer insight into your logistics to find room for improvement. We won’t come empty-handed, either. We’ll make recommendations to add efficiencies and see if we’re on the right track for your company’s success.

Adding Sustainability into Your Logistics

We understand the importance of sustainability and are committed to helping you implement it throughout your supply chain. This includes connecting you with carriers that prioritize eco-friendly practices, finding sustainable shipping options, and exploring carbon offsetting programs. If you need further proof, Trinity currently holds a bronze medal rating by EcoVadis, the world’s largest and most trusted provider of sustainability ratings.

Bonus Benefit for Food Manufacturers! Trinity’s Relationship with Honor Foods

As a Burris Logistics Company, we have a direct relationship with Honor Foods. Honor Foods is a leading foodservice redistributor with locations throughout the Northeast, Mid-Atlantic, and Southeast regions of the U.S. They have access to thousands of reputable brands and can simplify your purchasing process. Honor specializes in frozen, refrigerated, dairy, and dry products with over 3,000 stocked items from 300+ trusted suppliers. Speed up your lead times and increase profitability with no extra storage space needed. Working with Trinity and Honor, you can get the best of both Burris Logistics brands and gain additional success in your business.

Operating in food manufacturing can be complex, but it doesn’t have to be. Try Trinity Logistics for your shipping and see just how easy it can be.

There are some common misconceptions out there about less-than-truckload (LTL) shipping. If you fall victim to any of these LTL shipping myths, you could end up thinking this mode isn’t for your freight. Or worse, spending extra time or money that you could have saved with your LTL shipping.

Here are some of the most popular misunderstandings about LTL shipping and why they’re simply not true.

LTL SHIPPING IS DIFFICULT

Many companies actually find this mode of shipping to be the most flexible and easy to book. As long as you’re working with a quality LTL carrier or third-party logistics (3PL) provider, you’ll find that LTL shipping can be one of the easier modes of transportation to work with.

LTL SHIPPING RATES ARE NON-NEGOTIABLE

Some believe that there’s no room for negotiation when it comes to rates for this mode. In reality, you can negotiate your LTL shipping rates but you’ll need a solid relationship with your carrier to see any benefit. You can also negotiate outside of peak shipping season when companies are more likely to offer lower rates. When you choose to work with Trinity for your LTL, you can trust that our experts negotiate on your behalf to get you the best rate for your specific shipping needs.

ALL LTL ACCESSORIAL FEES ARE THE SAME

In reality, accessorial charges in LTL shipping can fluctuate between carriers by as much as 50 percent.

To determine the accessorial fees charged by a specific carrier, you can look at their rules tariff. This will give you a breakdown of all the accessorials they charge. Some of the most common accessorial charges include liftgates, residential delivery, hazardous material fees, and limited access charges.

One reason these charges vary between carriers is whether they calculate the fee based on cents-per-hundred-pounds or by a flat rate. They can also vary based on different pricing agreements or contracts already in place. 

“I’VE BEEN SHIPPING THE SAME FREIGHT FOR YEARS, AND MY CLASS HAS NEVER CHANGED, SO I DON’T HAVE TO WORRY ABOUT IT CHANGING IN THE FUTURE.”

It’s important to always double-check to confirm your freight class hasn’t changed. The National Motor Freight Classification (NMFC) board meets twice a year and revises the freight classes for dozens of different commodities, so there’s always a chance that your freight class could change without warning.

Even if you’ve never had issues with re-classifications in the past, LTL carriers remain strict about having accurate classifications on the bill-of-lading (BOL). Carriers often equip their drivers with tape measures and scanning devices to determine dimensions and double-check your freight’s class.

LTL SHIPPING TIMES ARE GUARANTEED

Unless specified as guaranteed, LTL shipping times are estimates. Due to LTL’s flexible service offerings, carriers cannot truly guarantee specific times.

This means both your pick-up and delivery times are never guaranteed (unless specified). Even with a specified guarantee, there can sometimes be a delay or missed window.

The good news is that you can receive tracking notifications from the carrier, so you know once they have picked up. The same goes for your delivery. You’ll receive an estimated delivery date but should be able to track and trace through your provider and receive any notifications if there’s a delay.

You can check with your LTL carrier or provider if they can offer guaranteed LTL shipping as an additional service – meaning there’s an extra charge for this. In this case, it’s imperative that you list the delivery time clearly on the BOL.

A guaranteed delivery time only takes effect once the shipment is picked up from the shipper’s address, and delays in pick-up will not be factored into that time. Transit time does not include the day of pickup or weekends and holidays. It’s also good to note that added requirements at the delivery location, like delivery appointments, can also void the guarantee. 

TEMPERATURE-CONTROLLED SHIPMENTS CAN’T GO WITH LTL SHIPPING

Many businesses assume that freight like produce or ice cream can’t ship via LTL because of their need for temperature control. LTL’s flexibility often gets overlooked. With refrigerated LTL, your temperature-controlled freight will be on the same truck as another customer’s freight that needs a similar temperature range. While there are a limited number of LTL providers that can offer this service, it isn’t true that you can’t use LTL for your temperature-controlled shipments. Refrigerated LTL can be a great way to ship any temperature-controlled goods without having to pay full truckload prices. 

WORKING WITH A 3PL FOR LTL SHIPPING ISN’T WORTH IT

This is the common misconception we come across when it comes to LTL shipping. Many companies don’t realize all the benefits that come with using a 3PL for their LTL.

Working with a 3PL like Trinity Logistics gives you the competitive edge of working with an expert in LTL who has a network of strong and trustworthy carrier relationships. What does this mean for you?

Getting LTL shipping quotes and booking shipments with quality LTL carriers is even easier. Especially through Trinity’s Customer Portal, with our LTL Quick Quote feature available. You’ll also have full transparency over your shipment’s transit.

And if your freight is temperature-controlled? No problem. We can help you with any refrigerated LTL shipments. 

Additionally, through our relationships with both large and small LTL carriers, we’re able to negotiate accessorial charges and LTL shipping fees to get you the best service at an ideal rate.

Keep in mind, too, that LTL shipping is about more than just rates. If you experience any service failures or frequent lapses in communication with your current LTL provider, switching to a best-in-class 3PL with top-notch People-Centric service such as ours can save you time and money, even if the rates are the same as before.

See how Trinity Logistics can offer you a better LTL shipping solution.

When was the last time you reviewed your logistics network and technology? If it’s been more than six months, then you’ve stumbled upon the right article. Now, you might be thinking, “I don’t feel like our process is necessarily broken. Is it really worth trying to fix it? Do I really need a transportation management system?” Yet, what if you could strategically reduce your overall spend while transforming your team from being reactive and task-oriented to proactive and customer-oriented. What kind of impact would that have on your company’s bottom line? 

If your business;

• has a freight spend of $1M or more,
• utilizes a mix of transportation modes,
• has multiple locations that utilize their own mix of broker and asset providers,
• procures a majority of freight via the spot market, or
• manages most of your data via Excel spreadsheets;

Then keep reading as we’re going to take a look at some common areas of improvement you could see with a Managed Transportation approach.

You’ll learn how Trinity’s unique solutions focus on finding the right mix of people, process, and technology. Through this, we can help leverage your supply chain into a competitive advantage for your organization.

Let’s dive in.

PAIN POINT 1: LACK OF EFFICIENCY

Lack of efficiency in your business is a direct result of a decentralized and very manual approach. Programs like Outlook and Excel were just never intended to handle a freight spend of $1M or more. If your freight spend is $1M or more, you’re probably working with a couple of hundred orders a month, with who knows how many stakeholders to help micromanage quotes, tenders, tracking, and tracing of shipments.

How much time is being wasted across your organization with overwhelming manual processes?

Does this process save you any money when it comes to freight spend?

Do you know if you are utilizing the right carriers?

Would contract pricing cost you less than the spot market in the long run? 

The bottom line is this is a reactive strategy focused on individuals’ tasks. To optimize your team and freight, you need a major shift towards being more proactive and customer-focused. This is where Trinity’s technology can help you. All of our Managed Transportation features a cloud-based TMS platform that creates a centralized freight command center, replacing your redundant manual processes with automation. Our TMS helps you manage the entire life cycle of an order and we can even integrate with your order management system to truly optimize your workflow. This means no more phone calls, typing out shipment details, or wondering where your freight is or when it’s going to deliver. Technology is one of the critical aspects of our solutions here at Trinity and also a major catalyst to transforming your supply chain.

PAIN POINT 2: PERFORMANCE

Efficiency isn’t just about getting faster; it’s about getting better. Finding and creating better team performance, better carrier performance, and ultimately improving your bottom-line company performance. So, is there room for improvement in these areas for you? Are your current strategies effective? Can they be measured? You may have answers to these questions that vary from location to location. You’ll usually find some of your distribution centers are better at procuring freight than others.

While a siloed strategy may have made sense for you at one point, companies grow and change. Considering change is a constant, a more wholistic approach will typically yield a better overall cost and carrier performance for you. This is what we consider to be the process part of our solutions. Data is a key driver for the strategy on this one.

On the surface level, it will appear that you simply are spreading your freight too thin across too many carriers or brokers. At Trinity, our Team of Logistics Consultants can quickly diagnose if you are leveraging your overall volumes to the best of your ability. Through strategic sourcing and customer-specific pricing, you can yield savings of six to ten percent, sometimes even more. It can also have a significant effect on improving on-time performance. Best of all, with Trinity’s Managed Transportation, you’ll always be able to track these metrics. You’ll be able to know exactly how your teams compare to the market and are able to adapt quickly when things change. 

PAINT POINT 3: VISIBILITY

It’s hard to overstate the importance of real-time visibility in today’s supply chain. When a customer or sales rep asks for a delivery ETA or if the warehouse needs to know what trucks are scheduled to come in; that can all fall back on your outdated and manual processes. Things like picking up the phone, back and forth emails, creating and sharing spreadsheets, that’s just your day-to-day visibility. What about those overall performance metrics and being able to measure your team or your carriers? Unfortunately for many shippers, there can be too many roadblocks for effective communication and a lack of overall supply chain awareness. 

However, with the right strategy and technology, visibility can shift from a challenge to a strength. Having access to a TMS takes over a lot of the heavy lifting for you, acting as a virtual control tower for all logistics updates and communication. With Trinity’s solutions, we included unlimited users who can access updates and data 24/7 via the cloud. We can even create push notifications where your team, your warehouse, and your customers can receive updates for their specific tasks automatically. For most shippers, real-time visibility has fully transitioned from an optional benefit to a business necessity – which is why Trinity brings all of this valuable information right to your fingertips. 

PAIN POINT 4: BUSINESS INTELLIGENCE

Data has quickly become one of the world’s most valuable resources. In order to make effective decisions, proper data and analysis are needed, especially for logistics strategy or more enterprise-level decisions that reach far beyond the supply chain.

Now let’s say you do have access to good, tangible data. Even still, most likely your data is spread out among various laptops, email accounts, and carrier portals. Trying to compile complete and accurate information is difficult in itself this way, but the greater challenge is what can you do with this data?

That’s where working with Trinity comes in hand. We help compile and present a key analysis in a way that is easy for you to understand and collaborate on action steps for your company’s continuous improvement. Our customers are able to successfully leverage their data to lower costs, improve performance, and drive their company forward. There are many types of helpful reports you can expect to see such as carrier scorecards, customer profitability reports, to network analysis, and distribution projects.

From Surviving to Thriving

Whether or not your challenges have already been identified, through a Managed Transportation Discovery Call with our people-centric approach, you can learn how to take your business from surviving to thriving. Your consultation is free and the only thing you have to learn is how your business can operate more efficiently and strategically. 

What do you have to lose?

Intrigued? 

Not quite ready for a consultation but still interested in learning more about Trinity’s TMS? Register for a brief presentation specifically focused on our TMS.