ONBOARDING YOUR
FREIGHT AGENT BUSINESS
Upon joining our network, Authorized Agents with Trinity have had proven success, on average seeing over a 50 percent increase in their business over their first two years with us.
Contact Trinityʼs Agent Support Team by calling 800-846-400 ext. 1908 or emailing [email protected]
* One year of freight broker agent experience is preferred. *
CONTINUED EDUCATION
AND TRAINING
Trinity has an in-house Education Team that provides you with many opportunities to continue your education on business strategy, industries, modes, sales, and other skill sets you may need.
LEARN MORE
GETTING PAID
Trinity has a world-class commissions system along with customized dashboards and analytics to help you understand the breakdown of your commissions payment.
VIEW MY PAYMENTS
A FULL TEAM TO SUPPORT YOUR BUSINESS (AGENT SUPPORT)
After joining our Freight Agent network, you’ll have access to a dedicated Agent Support Team. They assist with business efficiency, business development, growth, and encouragement.
Additionally, you’ll have full Administrative Support that handles non-revenue generating activities, including claims management, customer service, carrier vetting, carrier payables, credit approval, billing, and more.
To encounter the Trinity Experience first-hand, contact Trinity’s Agent Support Team by calling 800-846-3400 ext. 1908 or email [email protected].
TAKE YOUR WORK ON THE GO
Looking for shipment details on the go? Check out our mobile app where you can search, sort, and filter your shipments board as well as view real-time tracking information.
DOWNLOAD THE TRINITY FREIGHT AGENT APP
*Available for iOS or Android*
QUICK AND PAINLESS CARRIER SETUPS
Used to expecting a carrier setup process that takes too long? Not at Trinity. We understand that you don’t have time to waste. That’s why our carrier setup and onboarding is automated and online so it’s quick and easy for you to onboard your carrier relationships.
EASILY FIND AND BOOK YOUR CARRIER
We know every carrier works in the way that suits them, which is why we aim to meet carriers where it’s convenient for them and offer several ways for them to find and book Trinity shipments.
We have integrations with popular load boards like DAT and TruckerTools, our own load board called the Carrier Portal, and offer EDI or API integrations to streamline business.
We also have capacity tools built into our proprietary system and Carrier Development Team that works to learn carrier preferences, ensuring you’ll find a carrier that’s qualified and available to haul your customer’s freight.
YOUR CARRIER RELATIONSHIPS GET PAID FAST
No one likes waiting for their money – that’s why Trinity has one of the fastest quick-pays in the industry with a two-day turnaround. We also have the opportunity to work directly with any factoring companies and assist with advances with industry leader, ComData.
ONBOARDING NEW CUSTOMERS
Onboarding new shipping customers is a breeze with our fast and efficient credit check process, so you won’t have to wait long to get shipments moving.
SHIPMENT VISIBILITY
We know your customers seek the comfort of the traveling blue dot. With 97 percent of our shipments being tracked with consistency, you can rest assured you and your customer can know where their freight is at any time.
We work with multiple tracking vendors to ensure real-time visibility, but that’s not all. Customers have the opportunity to follow the blue dot throughout its entire journey by checking out the Customer Portal and can even sign up for automated notifications so they never lose sight.
CUSTOMER INVOICING
Our automated document and auditing systems flag exceptions early in the process, enabling our Team to dig in and make sure each charge is accounted for and valid on your customer’s shipment.
Does your shipper want specific information on their invoice? Just tell us what they need and we’ll make sure the data is there.
We also understand that having access to their documentation is critical, so we make sure all documents are available to them anytime on the Customer Portal. We’re also capable of sending invoices directly to their system via EDI, SFTP, API, you name it.
And making payments on their invoices is even easier with 24/7/365 capability in the Customer Portal.
WHAT ABOUT POTENTIAL CLAIMS
Trinity employs multiple technology solutions supporting the best-trained people to ensure your customer’s freight moves to its destination unimpeded and safely. Even still, sometimes issues happen, and when they do, Trinity is right there to get you through it. We have certified claim specialists supported with best-in-class technology to ensure the claims process goes as smoothly and quickly as possible.
Ready to see how Trinity can take your Freight Agent business to the next level?
Call 800-846-3400 ext. 1908.
