How to be a Successful Freight Agent

As a Freight Agent, you might think proof of your business growth is solely measured based on your revenue size. While that’s not totally inaccurate, there’s more to be seen behind the numbers.

Hitting more tangible goals like a certain revenue or office size can be very rewarding. They’re great scorecards to keep track of your business efforts. Yet growth also involves learning to be adaptable, fostering new and creative ideas, and being resilient in the face of adversity.

Choosing to look beyond the numbers for growth and instead embracing a growth mindset can revolutionize your approach as a Freight Agent. One of the best ways to get into that growth mindset is to get curious.

The Best Freight Agents Know The Power of Curiosity

At the heart of a growth mindset lies curiosity. It’s the insatiable “why” behind every question. Curiousness causes us to explore beyond the status quo. It pushes us to find the boundary and see if we can perhaps step over it.

A curious Freight Agent isn’t afraid to ask why certain routes may be preferred. They dive deeper into understanding a customer’s pain points and challenges while keeping an eye out for industry trends. Having that curiosity will help you grow to develop a deeper understanding of logistics and help you tailor your services so you can truly shine against those Average Joe’s.

Yet, to be truly curious, you must also embrace potential failure. You must learn to accept that you might just fail and that failure itself isn’t a bad thing. Failure only becomes a bad thing when lessons are not learned from it. By instead viewing setbacks as stepping stones, you’ll be able to truly be curious and grow. It opens the door to new and valuable learning experiences. You’ll be able to learn what went wrong and how you can improve and adapt for your next opportunity.

The most successful Freight Agents aren’t afraid to fail; they learn from their failures and come back stronger.

Fostering a Growth Mindset in Freight Organizations

Curiosity can only flourish if leadership fosters a supportive environment. This doesn’t mean simply offering words of encouragement. It’s not just about pats on the back. You must be able to provide your Team with the resources and tools they need to feel empowered to be curious and grow. Examples of this can include access to industry research, subscriptions to relevant publications, or budgeting for educational conferences. This way, growth will be fostered organically.

When Team Members feel empowered, they take ownership of their own growth. They may start taking calculated risks or experimenting with new approaches. With their curiosity supported by Leadership, you’ll see them begin to find and drive growth and success for both themselves and the business.  

Freight Agents Have an Individual Responsibility for a Growth Mindset

While Leadership should support their Team Members in their curiosity, it doesn’t mean a growth mindset is automatically bestowed upon them. Your Team Members must embrace it on their own. Part of this comes down to who you select to join your Team.

You want Team Members who actively seek out new knowledge and challenges. You want colleagues who are okay with stepping outside their comfort zones and looking to achieve more. They must be committed to continuous learning and improvement.

Growth is a continuous process. Ensure those you take along on your business journey don’t wait for you to tell them to try or learn something new. Even better, be the driver of your own personal development. Be the example and show them how you take on that initiative, and they will likely follow suit.

Growth is a Continuous Journey for Freight Agents

The thing about growth is that it’s not a destination; it’s a continuous journey. It’s not limited to a single, particular result or achievement. It’s not just about getting bigger but constantly striving to be better. That’s why you need to develop that growth mindset to reach your fullest potential.

A crucial part of developing a growth mindset is surrounding yourself with the right people. Here’s where partnering with a company like Trinity Logistics becomes invaluable.

Embrace a Growth Mindset with Trinity Logistics

At Trinity Logistics, continuous improvement is ingrained in our culture and we extend this commitment to growth to the Freight Agent businesses we partner with. That’s why many of our Freight Agents see a 50 percent increase in business within the first two years of joining our network.

Here are some of the key ways we support your growth every step of the way:

Easy Diversification

Let’s say you currently specialize in full truckload freight. However, the freight market is constantly evolving so you could use more logistics solutions to offer your customers. Trinity Logistics has you covered. We have full Operations Teams available that can assist our Freight Agents so you can offer more than just truckload to your customers. We offer multiple modes of transportation including less-than-truckload (LTL), drayage, international, and expedited, along with warehousing and transportation management solutions available. 

Continued Education

What if you don’t know much about the other transportation modes Trinity offers shippers? Don’t worry! Trinity has an in-house Education Team that provides you with many opportunities to continue your education and training. We hold monthly mode training classes so you can learn and be confident in what you sell, but there’s also education on sales skills, business strategy, leadership, and any other skill sets you may need.  

One-on-One Support

When you join Trinity’s Freight Agent network, you’ll immediately learn and meet your dedicated Agent Support Team. These Team Members work with you to learn about your goals, offer suggestions, encourage you, and help you stay on track. You’re sure to adapt and stick to a growth mindset with the support of your own Team!

Connect With Like-Minded Freight Agents at Our Freight Agent Conference

Trinity regularly holds their Freight Agent conference, giving you the chance to connect in person or virtually with other like-minded individuals. You’ll often hear from speakers including members of our own Trinity Leadership, Sales Directors, our Platinum Agents, and other industry professionals. There are also workshops on sales and operations processes, providing you the chance to hone your skills and understanding. Of course, there’s plenty of time to network included!

Take the First Step in Your Freight Agent Career Growth Today

While we can boast all day about our Freight Agent program, what really makes the difference are the people behind it. It’s our shared commitment and dedication to helping you grow and be as successful as you want to be.

Let us help you embrace growth in your Freight Agent business, in both culture and revenue.

Call 800-846-3400 X 1908 or click the button below to get started.

Find your Purpose to re-engage in your Freight Agent business. Then seek out Trinity Logistics to help you live your Purpose and grow to your fullest potential.

We recently held our Virtual Freight Agent Conference and had the pleasure of hosting Ken Coleman of the Ramsey Group as our featured keynote speaker. He customized his presentation specifically toward Trinity’s Freight Agents with great tips for small business owners on how to “Re-Engage In Your Freight Agent Business”.

His message focused on finding your passion and working within that area as much as possible. It’s all about fueling up on “the juice” – the enthusiasm that comes from doing what you were put on this planet to do!

In the spirit of development and continuous improvement, our Agent Support Team followed up by taking the “Get Clear! Career Assessment” by Ken Coleman to clarify our top talents, passions, and professional mission. From there we created a purpose statement to identify the work we most excel at and most enjoy.

Talent (what you do best) + Passions (work you love) + Mission (results you care about) = Your Purpose Statement

TALENT – WHAT YOU DO BEST

Every workplace skill is grouped into 12 categories of Talent. Those 12 are then segmented into three subgroups: Super Talents, Solid Talents, and Subpar Talents.

Super Talents

Think of your top three talents as high-performance tools. You want to spend the majority of your time on work that involves these talents!

Solid Talents 

Your six Solid Talents are valuable because they support your Super Talents and can be improved upon.

Subpar Talents 

Everybody has weaknesses! You want to be aware of your three Subpar Talents. These are talents that you can let someone else be super at so you don’t have to waste too much of your time trying to develop them.

PASSION – WORK YOU LOVE TO DO

All work can be grouped into 15 categories of Passion. This is work that excites you and makes two hours feel like 20 minutes.

I Love It!

You’ll be most fulfilled when you spend about 75 percent of your day working within your Top three passions. You’ll be engaged, enthusiastic, and effective!

I Like It!

Spending 20 percent of your day on this work is about the right mix. Too much of it will make you frustrated and unhappy.

I Could Take It or Leave It!

Let’s face it – there are some things you don’t like to do. No more than five percent of this work is the goal for the greatest satisfaction.

MISSION – RESULTS YOU CARE ABOUT

The results of work can be grouped into six categories of mission. Discover the contribution you want to make through your work and the “why” behind it. There are three possible feelings about the results of your work to consider.

I Care Deeply

It’s personal! You see the results of your work as a crusade that must be waged and won. Your work is providing a vital solution to a big problem that specific people have.

I Connect With It

It’s cool. You see the results of your work as an important and valuable solution to a problem some people have.

I Couldn’t Care Less

It’s whatever. You see the results of your work as the basic need to keep getting your paycheck.

TIME TO BRING IT ALL TOGETHER

The puzzle comes together when you align all these into your Purpose Statement.

Working with Talent only can make you successful.

Working with Talent and Passion can give you job satisfaction.

Working with Talent and Passion and Mission will lead you to your Purpose. This is where you can achieve success, experience satisfaction, and find significance in your work and in your life.

LET US TAKE THE HARD STUFF OFF YOUR PLATE

Once you know what these are, how can Trinity Logistics help you focus on what you’re best at and handle or help those subpar skills?

From our experience, we’ve found that most Freight Agents excel in skills like communication, building relationships, and managing many priorities. They love talking to others, learning about their needs, and finding solutions to meet those needs.

But what often slows them down or drains them are those non-revenue generating activities. These are the ones where they’re not really connecting with a person or fostering a relationship. Tasks like vetting carriers, handling invoices and bills of lading, or dealing with claims when they happen.

We understand that these tasks take you away from what you excel in and love and that’s why Trinity has full Teams ready to take those off your plate.

Now, what about those other skills that you want to grow in? Things like goal setting, prospecting, or strategy. Well, we take care of that too by giving you several opportunities to expand and grow your skills. Trinity has an in-house Education Team that provides you with many opportunities to continue your education and training in classes like sales skills, social media, industries, or modes. Virtual classes are held every month, giving you the same opportunities to learn and grow as our own Team Members receive. Additionally, we offer you access to our learning management platform offering classes that can be taken in your own time on an array of topics such as leadership, cybersecurity, and customer service.

You’ll also have the support of our Agent Support Team, who will work with you to learn about your goals, offer suggestions, encourage you, and help you stay on track. We also encourage you to spend time one-on-one for direct planning support and accountability reviews with our Agent Support Leadership Team Members.

So, if you’ve been looking for a 3PL partner that offers you more time to focus on what you love to do, take care of the rest, AND help you grow to be the best Freight Agent that you can be, then look no further. Trinity Logistics has over 30 years of experience aiding in the success of Freight Agent offices. We realize that Freight Agents are an integral part of Trinity’s business, which is why we aim to support and invest in them so they can grow their business to its fullest potential.

To start talking to one of our Freight Agent recruiters, call 800-846-3400 ext. 1908.

If you’d like to learn more about our Freight Agent Program, click the button below.

Are you leading a team within your Freight Agent office and want to be a more effective leader? Do you often feel like you don’t have the time?

There may be issues with the way you’re running the team. I don’t mean to be harsh, and I certainly don’t mean to imply that you’re not doing enough. If you look at the bigger picture, the issue is probably the opposite: you’re probably doing too much.

For most leaders, their issues lie in the delegation. Delegation is one of the most crucial aspects of leadership. It can also be one of the most difficult because it’s tough to relinquish control when you oversee the bottom line.

What kind of habits do you have? What holds you back from delegating more?

There are three key reasons why you may struggle with delegating tasks:

You’re Not Sure That Your Team Members Are Up to It.

Leaders can struggle to believe that their Team Members are capable and willing to take on some of their tasks. However, your role is to push and uplift your Team Members to be and do more than they think they can do.

You’re Used to Doing Everything on Your Own.

Even if you’re used to doing everything yourself that doesn’t mean that’s the best avenue to take. If you don’t begin delegating tasks, you’re likely to burn out. Isn’t that why you hired your Team, to help support your business?

You Believe Your Skills are the Best for the Task.

While this may be true, you won’t know what your Team is capable of until you give them a chance. And even if they don’t quite have the same skills as you, skills can be learned. You want your Team to become experts at what they do, don’t you?

Take a moment for some self-reflection and see if any of these ring true for you. It could be one or a mixture of them all, but regardless of which specific reason is keeping you from delegating work, the overall theme is fear. You’re afraid of what might happen if you let go. But as Andrew Carnegie said, “No person will make a great business who wants to do it all himself or get all the credit.”

LEADING A TEAM POST-DELEGATION

Now that you understand why you should be delegating some of your work, let’s look at some strategies for supporting your Team after you’ve begun delegating tasks.

Prepare a Training Plan in Advance

Have you ever had a job where you had no idea what you were doing and all you ever heard from your supervisor was that you were doing things the wrong way? Most individuals have, and they usually don’t survive long in these occupations. Nobody likes to feel unsure and alone.

Typically, if you’re not recruiting someone who is an experienced professional, it’s always good to provide an initial training session for every new employee to shadow or watch you. Let them watch you and ask questions. They need to understand your expectations, work habits, and preferences.

This is something that doesn’t happen overnight. In most training situations, it’s recommended to devote two weeks to a month to this and allow your new employee to start doing their specific job when they are ready.

If you put in the time now, you’ll get a lot more later.

Allow Them to Own Their Responsibilities

We’ve already discussed your need to delegate work; now let’s talk about your role after giving a task. People are most devoted to and involved in something when they feel responsible for what they are doing. So, how can you make someone care about their job performance and feel accountable for it?

It all starts with trusting them. I’m not suggesting you won’t be available to help them when they need it, but you should be willing to give someone an assignment and let them see it through to completion.

This will result in three important outcomes:

1. Increasing your team’s self-confidence and helping them to continue progressing at a faster rate
2. Building trust with your Team
3. And most importantly, allow you to focus on your bottom line

Don’t Be High-and-Mighty

This one should be self-evident, shouldn’t it? But it may be difficult for you to see it. Again, we must consider many views and be very aware of our own actions. And, while I’m not suggesting you let your staff heavily criticize you, you should be open to input. As you gain their trust, your Team should feel comfortable enough to approach you with any concerns or feedback. If they’re not doing that, consider re-evaluating.

Show Appreciation and Celebrate Success

Morale is no laughing matter. One study says 69 percent of employees in an office said they would work harder and take their jobs more seriously if they felt more appreciated. Make employee appreciation a regular part of your weekly calendar. Think about it:

Feeling valued = confidence = working harder = learning faster = taking on more responsibility = leading an effective Freight Agent Team

Don’t Overwhelm Them

Delegation is a balancing act. You delegate jobs due to a heavy workload, but delegating too much work to others who are already overwhelmed puts vital items in danger of falling through the cracks or creating a burned-out team.

You must maintain track of each person’s workload, especially if you have numerous employees in your Freight Agent office, to ensure that everyone is working at their maximum potential. This necessitates first learning about each employee’s talents and capabilities.

If you aren’t already using task management software, I strongly advise you to do so. Task management software programs like Salesforce and Hubspot can show you how many tasks each team member has, their task timeline, and deadlines, so you’ll know how much you can assign them.

LEAD A SUCCESSFUL FREIGHT AGENT OFFICE WITH THE SUPPORT OF TRINITY LOGISTICS

Leading a team means going as a group rather than alone. As a team, you’re there to learn from each other and draw strength from one another. As a leader, it’s your sole responsibility to support your team, help them develop, set the direction, and remove obstacles.

“Delegating doesn’t mean passing off work you don’t enjoy, but letting your employees stretch their skills and judgment.” – Harvey Mackay

At Trinity Logistics, we know all the challenges there are for growing Freight Agent offices in leading a team efficiently and handling delegation. That’s why we have a whole Agent Support Team available to help. They’re a Team dedicated solely to the support of our Freight Agents to help you set and achieve your professional goals, provide constructive feedback to succeed in your business, offer learning opportunities to grow your skillset, and so much more.

Trinity Logistics has over 30 years of experience aiding in the success of our Freight Agent businesses, with many of our Freight Agents seeing a 50 percent increase over a two-year period from joining. If you’d like support and see a similar kind of growth within your Freight Agent business, then get connected with one of our Team Members to get started. 

What does being an Independent Freight Agent with Trinity Logistics mean? We are so glad that you asked! Trinity Logistics is a leading name in the freight broker community, and a big part of our growth is due to successful partnerships with Independent Freight Agents.

what is an independent freight agent?

An Independent Freight Agent is someone who partners with a third-party logistics company (3PL) and uses their brokerage license so they can arrange transportation of freight and utilize the support services of that company. The Independent Freight Agent owns their own business and gets to focus on the part of the business that they do well (moving freight) while Trinity Logistics, in our case, supports them through back-office applications such as billing customers, paying carriers, and more.

Being an Independent Freight Agent is the best of both worlds for an entrepreneur! If you’re a freight broker, you’re certainly aware of the expenses that are associated with the business, not to mention one of your most valuable assets, your time, which oftentimes gets overwhelmed with handling non-revenue generating activities. This is a primary reason freight brokers look to partner with a 3PL like Trinity Logistics.

why work with trinity logistics?

There are a number of companies that an Independent Freight Agent could partner with, but what sets us apart from many others are all of the “extras” that come with being an Authorized Agent for Trinity. We take those “extras” very seriously!

Relationships

The first one has to be the relationship! The culture of Trinity is second to none and treats team members like family and that relationship extends to the Independent Freight Agent. There is a division in our corporate office that is set up for the sole support of the Independent Agent and becomes a liaison between the Agent and Corporate Services. Because of the close relationship with that group, our company is consistently celebrating the individual successes of the Agent office, celebrating new babies and milestones in the lives of the Agents, and serving as a sounding board when an Agent just needs to talk with someone.

Continuing Education

In addition to interactive training to get you comfortable with moving shipments as a Freight Agent with Trinity, our team continually offers training and education designed to assist you with your business. And we realize education can not be a one size fits all approach. For that reason, we not only offer training that is geared towards common mode, sales, or operations opportunities, but as needed, the team at Trinity will work alongside you to assist, educate and train for specific needs. One of Trinity’s Guiding Values is centered on continuous improvement. We don’t just put those words on a website, we offer the support to truly allow you to advance your skill set and knowledge to grow your business.

Operational Support

Part of the support that Trinity Logistics offers Independent Agents is not only administrative but operational as well. With corporate teams specializing in Less-than-Truckload, Intermodal, Warehousing, Drayage, International, and Managed Services, the Independent Agent can get the support of experts in these modes while maintaining full service to their customer. Additionally, as a company that has been an integral part of the transportation industry for more than 40 years, Trinity has a well-established relationship with the shipper and carrier community. ‘

Having the Trinity name behind you as a freight broker can be the difference when a shipper has a choice of where to tender their freight, not to mention the impact it has on carriers when they see multiple logistics companies with shipments that match their available equipment. Having that nationwide brand recognition and reputation gives a single-person office the power of a major player in the industry.

Reputation

Partnering with Trinity Logistics partners an Independent Freight Agent with one of the Top 3PLs, as named by Transport Topics and Inbound Logistics. We’re also under the Burris Logistics umbrella, further expanding our brand reach and the solutions we can offer shippers.

Additionally, Trinity has a great culture that’s been recognized for several years and you can feel that company pride any time you talk with someone at the corporate office. The biggest impact that Trinity’s reputation has for an Independent Freight Agent is the creditworthiness of the company. Trinity maintains a Five Diamond Broker rating on Internet Truckstop. Part of our entire strategic plan is to develop relationships with carriers and paying them on time is a huge part of that!

This Agent testimonial says it all:

“Whether training on new Trinity technology, answering a billing or claims question, or offering advice on a customer – they help handle it directly.  Each team member is a pleasure to work with and their positive outlook always leaves me smiling.” –  Lyn, Maryland

join our independent freight agent network

Independent Freight Agents are an integral part of Trinity’s business and we are consistently working to expand our program.

We realize you have a choice in who you’d like to partner with in your business. However, if what you’re looking for is a long-term partnership that is supportive of your growth, offers you continued education to remain competitive, and most of all, is made up of a Team of people who are passionate, dedicated, and striving for excellence, then Trinity Logistics may be the Independent Freight Agent program for you. 

If you want to learn more about our Independent Freight Agent Program, click the button below! 

Are you prepared for your top customer to stop shipping with you?

We recently asked some of our top agents how they keep their businesses moving forward when times are tough. The biggest takeaway was simple but powerful; sales prospecting never ends.

THE SWEET SPOT

All too often we find ourselves in a “sweet spot.” You’ve built your business up with several steady customers and the daily loads come in like clockwork. You’ve worked hard, real hard to get what you have. Life is good and monthly cash flow is strong! It’s very easy to slow down or even stop sales prospecting for new business. I mean, come on, you’re too busy talking with the customers you currently have and booking their loads, right?

WHAT’S YOUR BACKUP PLAN?

Do you ever think about what would happen if your very best customer for whatever reason stopped moving freight with you? 

Are you prepared and do you have a backup plan?  

Many Freight Agents found the first several months of the Covid-19 pandemic a cold reminder of why they should always be sales prospecting for new business. Many very successful Freight Agents lost customers almost immediately due to the disruption in the market. Some Freight Agents’ businesses completely failed. 

Beyond the Covid pandemic, shortages of crucial materials or parts around the world happen from time to time. It can and does happen, many times, without or very little warning. 

Whether you’ve fallen victim to this or wish not to, there are things you can do today to be prepared. Remember, no business is immune to disruption.

NEVER STOP SALES PROSPECTING FOR NEW BUSINESS

Sales prospecting can be one of the most challenging parts of your business, so it’s easy to see why it can sometimes fall on the back burner once you’re comfortable. If you’ve found your sweet spot and slowed down, then start today working on generating new business through sales prospecting. You may say, “I don’t have time.” But, even if you dedicate just one hour a day to finding new business, you are going to come out ahead. 

Freight Agents must have the mindset to always be looking for new business. Without a pipeline of leads, you are not adding business from new customers. There are plenty of opportunities out there and many sales prospecting methods to drum up new business. Here are some tried and true methods that work. The Freight Agents I know that do this in their business are some of the most productive Freight Agents in the industry.

PREDICTING AND DUPLICATING YOUR BUSINESS

What if you could predict the outcome of your daily sales prospecting? Let’s use cold calling as an example. If you keep track of your numbers, you will get better. The key to making sales prospecting work well is knowing your numbers. Knowing your numbers creates predictability within your business. 

For example, can you prospect each day 1 pm – 2 pm and predict what is going to happen? Yes, you can if you track your numbers. But the key to a good business is the ability to duplicate an activity and get the same kind of response.

If you look at the diagram below, you’ll see a Freight Agent’s list of prospects that they have been calling on. In this example, you can see that the Freight Agent is calling on three prospective customers. They have made 35 dials and had 10 conversations with these customers. The result of these numbers has landed them one customer. This Freight Agent knows moving forward that it should take them that number of dials and conversations to land a new customer.

Tracking your numbers is very important because it will tell you the levels of your efficiency.  Set a daily or weekly schedule to spend some time sales prospecting and you will start to build momentum. Your confidence in this will grow, and you will improve, and start adding more customers. Try this for the next 30 days and see what happens. I think you’ll be pleasantly surprised by the direction you are headed! 

ASK FOR REFERRALS

Referrals can be one of your easiest and most powerful sales prospecting techniques. Statistics show that 93 percent of consumers trust recommendations from colleagues, friends, and family. 

Spend some time reaching out to your past and current satisfied customers to ask for referrals, however, make sure you have a good relationship with them. It’s best to reach out to the ones you’ve helped just as much as they’re about to help you. 

A great tip for successfully gaining customer referrals is to get the timing down right. Choosing to reach out for a referral shortly after you’ve impactfully helped a customer with their logistics is ideal as they will be more likely to return the favor with any referrals they may have.

ALWAYS FOLLOW UP

Cold emails or calls that go unanswered or returned can quickly turn into a beneficial conversation if you follow up. Not following up is giving up and greatly decreases your chances of getting a reply. Perhaps when you initially reached out, your prospective customer was busy, forgot about your reach out, or simply didn’t need your services at the time. Following up not only reminds your prospective customer of your available services but broadens your awareness with them. 

In a recent study on sales prospecting, it was found that the most successful cadence based on email replies is six touches throughout three weeks. So unless your prospective customer has asked that you do not call or email them, continue reaching out and try to connect with them. 

ENGAGE IN SOCIAL MEDIA

Everyone uses social media and it’s a great way to find and gain new customers. Statistics show that those who tap in social media for their sales are 40 percent more likely to hit their revenue targets than those who don’t use it. 

There are many ways to use social media to your advantage. First off, you can showcase your expertise. Customers are looking for experts in logistics and supply chain solutions. They want to know who they work with can be a trusted resource for them. Showcase your knowledge by sharing and commenting on relevant industry articles, important freight market news, or any of your company’s high-quality content. Doing so can show potential customers that you know your stuff and can be a reliable source of support for their company. 

And make as many connections on your professional social media accounts as possible. The more connections you have, the more chances for new customers. 

Connect with the customers you close deals with or anyone you know in your industry. Connections with your current customers are a great way to find and gain referrals. Having a mutual connection with your prospects will automatically warm up your outreach and better yet, help spark a conversation with them from the start. 

KEEP YOUR BUSINESS SUCCESSFUL

Continued efforts for sales prospecting is a necessary evil for keeping a successful business. It’s the surest way to generate more business opportunities, close more deals, and keep your revenue incoming. 

If you’re bogged down by back-end tasks and need more time in your day to add in sales prospecting, consider joining Trinity’s Authorized Agent network. Trinity Logistics has over 30 years of experience aiding in the success of our freight agent businesses, with many new freight agents seeing a 50 percent increase over a two-year period from joining. 

Join our Authorized Agent network today and gain more time to generate more revenue. We’ll focus on everything else. 

Hello there. I’m Holly, Trinity’s friendly neighborhood freight Agent Recruiter. 

Every day I have the privilege of working with our Authorized Agents as well as finding new freight agent businesses to welcome into the Trinity family. This has given me a bird’s eye view of what it takes to run a successful freight agent business. And I can tell you, IT’S HARD!!! It’s a grind. It’s a hustle. It requires a BIG dose of grit and determination. But it’s in our blood! We thrive on the fast pace, the opportunity for unlimited income, and the flexibility of running our own show. 

With all that being said, I’m extremely proud of the tools, resources, and personalized support Trinity provides to our Authorized Agents daily. While I could go into all the things we can do to help support your freight agent business, today, I’ll settle for the opportunity to introduce you to four unique resources we provide our Authorized Agent network to make their days easier and their businesses more profitable. 

SAVE TIME WITH RFPs

Do you find Requests For Proposals (RFPs) an annoying time suck? Not anymore! At Trinity, we take care of the heavy lifting for you. 

Trinity’s Authorized Agents have full access to our in-house Pricing Team for RFPs both large and small. Our Team works hard to combine data from many market sources plus our extensive internal lane history to compare a total of nine data points. That’s some impressive wizardry, I tell you! This will not only save you time from figuring out the right pricing but also give you confidence that the pricing details you share with your customer are spot on. 

And that’s not all! We also provide you with real-time market-specific rates focused on your customer’s needs. This way, you can be as hands-on or hands-off in the process as you choose. 

AND DON’T WORRY ABOUT CAPACITY

You’ve just saved time on the pricing aspect of your RFP. It’s complete, and you’ve won your lanes, but what happens next? 

You get on the phone with your relationship carriers for their rates and volume commitments. In an ideal world, the rates are great and there’s plenty of capacity. Awesome! Time to get back to helping your customers and growing your freight agent business. 

But how often does that really happen? Often, your relationship carriers don’t run those new lanes, don’t have the capacity to commit, or ask for rates above the market. So, what do you do then? Most likely, head on to those dreaded load boards. 

Here comes Trinity to save the day. Our Authorized Agents have full access to our Carrier Procurement and Development Team. This Team of Trinity experts will take the data from your RFP, find you capacity using our proprietary lane matching technology and then get rate agreements in place for COMMITTED capacity to service your customer’s needs. 

So, if you often work with RFPs for your customers, go ahead and press the easy button with Trinity!

WORK SMARTER, NOT HARDER

Are you looking for a deeper dive to uncover your most profitable freight?  We’re here to help you with that! By using your load history, our Pricing Team will provide you with a Network Analysis to give valuable insight into your most profitable lanes. With this data in mind, you’ll be able to focus your sales efforts on the markets that produce the highest margin to help you reach your freight agent business goals. We’ll help you work smarter, not harder! 

EASILY DIVERSIFY YOUR FREIGHT AGENT BUSINESS

One more thought for the day; let’s say you specialize in full truckload freight. In fact, you’re such an expert that you can almost move it with your eyes closed.

But in this constantly evolving freight market, your customers ask you for help with all kinds of other weird stuff like less-than-truckload (LTL), intermodal, drayage, ocean or air, expedited freight, technology solutions, warehousing, e-commerce…maybe even a total outsource!

With you being a full truckload shipping expert, this may sound intimidating! And the last thing you want to do is send them somewhere else and risk that “other guy” poaching your freight.

There’s no longer a need to worry! Trinity Logistics has you covered. We offer full operations teams for our Authorized Agents to handle ALL other modes besides full truckload. Pair that with our parent company, Burris Logistics, and their opportunities, and it’s simple. You bring the opportunity, and we do the rest. All you need to do is sit back and collect the extra margin for your growing freight agent business.

Additionally, we provide you with monthly mode training classes so you can learn and be confident in what you are selling. There’s no need to be the subject matter expert on all modes when you have Trinity Team Members to support you and your freight agent business. 

JOIN THE TRINITY FAMILY AND BEGIN GROWING YOUR FREIGHT AGENT BUSINESS

Trinity Logistics has over 30 years of experience aiding in the success of our freight agent businesses, with many of our newer businesses seeing a 50 percent increase over a two-year period from joining. Consider joining our Authorized Agent Network today so you can gain more time to focus on your customers, generate more revenue, and we’ll focus on everything else. 

To learn more about our Authorized Agent program and all the ways we can save you time and help you build a successful freight agent business, feel free to contact our Agent Team phone at 800-846-3400 x 1908 or click the button below!