The Best-Kept Secret for Freight Agents

10/10/2024 by Jennifer Hoffman

The Best-Kept Secret for Freight Agents

Could This Secret Increase Your Freight Agency’s Success?  

Has your Freight Agency been with your current freight brokerage for a while? Or did you start as a Freight Agent without a book of business and join the first brokerage that would accept you? Regardless of the situation, you’re likely reading this article because you’re considering a new brokerage partner.  

You can consider Trinity’s Agent Program a hidden gem. We’ve joked for years that Trinity is the best-kept secret for Freight Agents, but it’s true! 

A black and teal graphic that reads in white text, "Trinity's Freight Agent Program has been around since 1990."

Despite being around for over 30 years with many long-term Authorized Agents, you’d think we have a lot of Freight Agencies on our hands, but that’s not true. It’s been intentional to keep our numbers small so that we can offer flexible and customizable support. We didn’t even have recruiters until a few years ago! Until then, we grew our Freight Agent Program through word of mouth and referrals. Even with the addition of recruiters, that’s still the primary way that we have found new Freight Agents to partner with us. 

Well, we don’t want to be a secret anymore! Regardless of market conditions, we’re proud of how our Freight Agents grow their businesses. Yet, we know that the resources we put so much time and thought into are a considerable part of their success. We know there are more Freight Agents out there looking to grow and succeed, so we’re ready to offer those resources to businesses like yours! 

Why Trinity Keeps It Exclusive  

Now, we don’t partner with just any Freight Agent office! We’re looking for Freight Agents who share the same principles and values as Trinity. When you join Trinity’s Agent Program, you’re becoming an extension of the brand, so we’re looking to work with similar businesses. Trinity is a company full of driven, competitive, friendly, and helpful people. We’re go-getters, problem-solvers, and achievers. If this sounds like a Team you want to be a partner of, then keep reading!  

How Many Freight Agencies Partner with Trinity?  

Currently, Trinity partners with 150 Agent offices.   

 

What Makes Trinity’s Agent Program Special?  

One word – support. Trinity takes care of all back-end administrative tasks for our Authorized Agents. This includes billing, credit reviews, carrier setups, and carrier payables, but that’s not all!  We also have a dedicated Agent Support Team available to help with anything that comes their way! We’re only a call or email away and have an average response time of 30 minutes or less.  

Do You Work with New Freight Agents with No Prior Experience? 

Unfortunately, Trinity’s Agent Program isn’t designed to train someone to be a Freight Agent. Instead, we’re ready to work with established Freight Agents who have experience building and supporting a book of business. Our Freight Agent Program aims to provide the resources and education to help build upon your foundational knowledge and grow your Freight Agency into your vision of success.   

A black and teal graphic that reads, "Trinity's Agent Program aims to provide the resources and education established Freight Agents look for to build upon their foundational knowledge and grow their business into their vision of success."

Can a W-2 Team Member Transition to Run a Freight Agency?  

Absolutely! Transitioning to a Freight Agency can have some initial challenges, but overall, it can be a fulfilling and lucrative change. To make the transition, we require that you have experience in these areas: 

  • building a business through sales  
  • pricing out shipments 
  • carrier procurement  
  • operations knowledge  
  • an understanding of the freight market.  

It’s also highly encouraged that you have adjusted your daily life able to sustain a commission only income as you build your Freight Agency. 

“I’ve Been a Freight Agent with My Current Company for Years. I Don’t Want the Hassle of Switching.”  

“I wish I had done it sooner.”  

This is the one thing we repeatedly hear from Freight Agents who transitioned to Trinity. We understand that moving your Freight Agency to a new broker is a big decision and effort. You’ll need to consult with your customers and the carriers you work with while and learning a new system, people, and processes. It can be a lot!  

Don’t stress over it, though! Our Agent Support Team is here to help you make that transition smooth and successful. We’ll work with you before the official changeover to ensure the decision to switch is right for you. Our ultimate goal is your success, so if it turns out that we’re not the right fit or the time isn’t right, we want you to know that up front! 

Ready to Get Started?   

While we can boast all day about our fantastic Freight Agent Program, what really makes the difference are the people behind it. Why not take the first step and meet our recruiters? They will be who you interact with first to learn more and see if we’re a perfect match made in business.  

A black and teal graphic titled, "Meet Your Trinity Freight Agent Recruiters." Below that is text that reads, "Jen has been in the logistics industry for 10 years, with extensive experience supporting independent Freight Agents. With an understanding of the support and resources that Freight Agents need to grow and be successful, she moved into recruiting at the end of 2023 to help Freight Agents be as successful as possible." To the right of that text is a photo of a smiling, white woman with short, chin-length brown hair, wearing glasses, hoop earrings, and a black t-shirt with a blue denim jacket over it.
A black and teal graphic titled, "Meet Your Trinity Freight Agent Recruiters." Below that is text that reads, "Holly joined Trinity Logistics in 2010 and began her journey into the logistics industry. She started out in Operations, worked in project management, and with a variety of modes. In 2019, she joined the Agent Support Team as a Freight Agent Recruiter. Holly is passionate about understanding the challenges that Agents face and removing roadblocks for them utilizing the tools, resources, and support that Trinity proudly offers their family of Agents." To the right of that text is a photo of a smiling, white woman with long, auburn hair. She has on red lipstick and is wearing a black top.

Call 800-846-3400 ext. 1908 or click the button below to start your conversation with Trinity Logistics.  

Learn more about Trinity's Freight Agent Program