A carrier that is paid in a timely manner is a happy carrier. No one knows that better than us! If you’ve ever had a lengthy delay between hauling a load and getting paid, there may be a simple explanation. To avoid any hang-ups and get paid as quickly as possible, always follow these tips. Note: most of these also apply when you’re hauling freight for anyone, not just us.
Our packet has a few pages that require you to fill in information regarding your company and your equipment. Missing even one of these sections could delay the process of getting you registered and require more back and forth communication with our carrier services team. Also, don’t forget, each page needs to be initialed. (To access our carrier registration, click here.)
We’ll need a few documents to verify your operating authority, safety score, and driving record. These are all listed in the packet, so make sure to double-check that you’ve included all of them.
Make sure the contact information you give us is accurate and up-to-date. If there’s an issue, we’ll want to solve it for you right away, and being able to reach you as soon as possible will speed up the process.
If we’re not able to clearly read the scanned documents, we’ll need to reach back out to you. If you’re not able to get a clear copy, you can mail them to us instead.
We offer three different payment options to suit your needs – quick pay in 3 business days, or expedited pay in 10 business days. Our regular pay is in 24 business days. To sign up for quick pay, you can call our carrier services department at 1-888-TRINITY.
The originals must be provided by mail.
We’ll need the receipt included with the invoice – otherwise, you might be short paid.
9. Are there any scale tickets stated on the rate confirmation?
If so, please send them with the invoice.
If it’s a stamp, make sure it is dark enough to be legible for the customer.
If they are sent separately, it may appear that pieces are missing, and this can delay your payment.
At Trinity, there’s never a question of if you’ll get paid – it’s simply a matter of how quickly you can get us the required documentation so that we can pay you within a reasonable timeframe. If you have any questions about the payment process, or you’d like to join Trinity’s carrier network, click here.
If you’re interested in a TMS but hesitant, Let’s talk through some of those hesitancies and see if we can help resolve them.
These industries have been dealing with a surge of flatbed demand and other challenges that are weighing on their supply chain.
Trinity Logistics is proud to announce our earned recognition on Inbound Logistics’ Top 100 Third-Party Logistics Provider list for 2021. Hundreds of companies submitted their credentials to Inbound Logistics to […]