Whether your product is coming straight from the farm, is moving between processing, or heading off to the consumer, the dairy industry needs first-rate cold chain solutions to meet their complex supply chains.

Dairy products such as milk, cheese, and butter are household staples and essential in many people’s diets. It’s no surprise that the dairy industry is considered one of the fastest-growing industries, almost doubling in value every five years. To keep up with consumer demand, the dairy industry needs exceptional cold chain solutions to keep their products cold and safe for consumption.

Why the Dairy Industry Needs Cold Chain Solutions

Dairy products all start with milk, and it has a short shelf life. After the cows have been milked, it immediately transports to cooling storage tanks or a chilled trailer. To ensure the milk doesn’t spoil, it must be stored at a temperature no higher than 40 degrees Fahrenheit. It’s then transported to a processing facility, pasteurized, and transported again to consumers.

Usually, this process alone, from cow to store, takes place in about two days. Now, milk is often a starting point for the many diverse dairy products available. Depending on the final product, dairy supply chains have more steps and complexities added.

Common Issues Requiring Cold Chain Solutions

• Temperature Control Needed for Most Dairy Products
• Capacity During Peak Shipping Seasons
• Managing Milk Production with Dairy Demand
• Supply Chain Disruptions
• Dairy is Highly Regulated 
• Supply Chain Visibility 
• Potential High Value Dairy Products

Temperature Control Needed for Most Dairy Products

Most dairy products need storage at specific temperatures to keep from spoiling. Dairy products need strict attention because of the risk posed to consumers if the cold chain is broken. If not consistently kept cold and free of humidity, bacteria in the dairy can cultivate and dairy products can become harmful.

Capacity During Peak Shipping Seasons

While some dairy products can seek out alternative transportation modes, most find shipping truckload is the most viable option. It’s usually the fastest and cheapest way to move the product because of its weight. It’s also the most viable due to freight security and nature of the product, and because it reduces the risk of claims due to temperature fluctuations or shifting. Since most dairy products need refrigerated trucks for their shipments this can make capacity an issue at times, such as produce season, when reefer capacity can be tighter. It can not only be more difficult to secure a refrigerated truck, but more expensive to do so.

Managing Milk Production with Dairy Demand

Dairy product demand can fluctuate. Yet, even when consumers want fewer dairy products, the cows don’t stop making milk. They can’t be turned on and off like machines, giving the dairy industry a unique balancing act to handle.

Additionally, when it comes to shipping milk, most of that is kept regional given the short shelf life and cost to ship, making dairy demand management even trickier.

Supply Chain Disruptions

As we’ve learned in recent years, there’s always the chance for supply chain disruption to happen. Whether that’s a truck breaking down, a roadblock, or some other instance that would cause delays. With several dairy products (like milk) having a short shelf life, any delays can risk product spoiling and going to waste. Companies in the dairy industry need to be able to act quickly if any disruption happens. 

Dairy is Highly Regulated 

Dairy products are associated with foodborne illnesses, so it’s no surprise that they’re highly regulated. Right from the start, milk is tested to ensure it’s of safe quality to consume and make other products from. There’s also the Food Safety Modernization Act (FSMA), which places strict requirements on sanitary transportation and the handling of dairy products.

Supply Chain Visibility 

Because of so many factors mentioned above, it’s important for dairy companies to have full, real-time visibility of their supply chains. Additionally, many wholesale food distributors and grocery warehouses hold very strict requirements for appointments with very strict product quality inspections to be accepted into their inventory. Without it, dairy companies are at risk of losing products and money due to spoilage, disruptions, delays, or regulation requirements. 

Potential High Value Products

Certain dairy products can be high value, like some cheeses for example. This can make the overall value of the load to be costly should there be any potential claims. It’s best for shippers to work with expert providers who have the experience and knowledge to handle any high value dairy products.

Leading Cold Chain Solutions from Trinity Logistics

Shippers in the dairy industry looking for first-rate cold chain solutions can find all they need with Trinity Logistics. We’re a leading third-party logistics (3PL) provider with over 40 years of experience serving logistics solutions to some of the top-known brands in the food and beverage sector.

Standard Operating Procedures for Temperature-Controlled Shipments

One of the reasons we excel in cold chain solutions is our standard operating procedures in place for every temperature-controlled shipment we arrange. This includes:

• Only working with carrier relationships that have downloadable reefer units
• Requiring carriers to pre-cool trailers a minimum of one to two hours before pickup
• Requiring carriers to run their reefer units on continuous
• If necessary, requiring carriers to pulp product before loading
• Requiring carriers to use one of our tracking and tracing partners for real-time shipment visibility
• Only using carriers that have refrigerated trailers that are 2015 or newer

We understand just how critical it is that your product stays at its required temperature. That’s why we work with our trusted, experienced carrier relationships to ensure your product arrives fresh.

Multi-Modal Cold Chain Solutions

No matter what transportation mode you need your product to ship, we have the logistics solutions to support your business now and in the future, including;

• Truckload
• Expedited
• International
• Cross-broder
• Air or ocean shipping
• Drayage
• Less-than-truckload 
• Managed Transportation

This enables your business to seamlessly run regardless of what change or growth you experience.

In-Depth Transportation Management

Whether you need a transportation management system (TMS), to fully outsource your logistics, or your own customized managed transportation solution, we can help. We know each business is unique, which is why our system is highly configurable so we can meet your exact needs. Our Trinity experts will work as part of your business, offering in-depth reporting and data to help get you ahead of your competitors.

No Need to Worry About Disruptions

Did I mention that Trinity has been serving cold chains for over 40 years? We’ve seen it all when it comes to supply chain disruptions and delays. We know how to quickly adapt plans to keep your freight moving. While you’ll have your sole Trinity relationship to lean on for updates, we also have a 24/7 Team in case we need any additional support. You can learn to rest easy whenever your shipment is in our care.

Experts in Temp-Controlled Logistics and Dairy

Trinity Logistics has been serving cold chains for 40-plus years, in addition to our parent company, Burris Logistics, that was built on its expertise of handling temperature-controlled commodities.

There’s also Honor Foods, another Burris Logistics company you can lean on for food redistribution if needed. Honor Foods is a leading foodservice redistributor with locations throughout the Northeast, Mid-Atlantic, and Southeast regions of the U.S. They specialize in frozen, refrigerated, dairy, and dry products with over 3,000 stocked items from 300+ trusted suppliers.

Our People-Centric Service

What makes Trinity unique from other 3PLs and what our customers praise the most is our exceptional People-Centric service. We’re a company built on a culture of family and servant leadership, and that culture shines through in our service to you. It’s our care, compassion, and communication that you’ll notice and appreciate.

Stay up to date on the latest information on conditions impacting the freight market, curated by Trinity Logistics through our Freightwaves Sonar subscription.

Imports on the Rebound?

For the past 14 months, much of the conversation around U.S. container import volume has been gloomy.  

Figure 1.1 shows the steady decline in import volume that began in August of 2022, and those volumes have remained lower when you compare them year-over-year (YoY) for most of 2023.  

September and October have begun to see that narrative change, with September of this year outpacing September of 2022. Comparing this year’s volume to 2021 and even 2022 is somewhat an “apples to oranges” comparison because of the frenzied consumer activity. A better comparison is how 2023 is stacking up versus pre-Covid years.

September 2019 saw approximately 2.05 million twenty-foot equivalent units (TEU’s) come through U.S. ports. September 2023 is seeing an increase of roughly seven percent in comparison. There are numerous efforts underway with U.S. retailers – like Walmart, Target and Amazon – to boost consumer sales with deals ahead of the traditional holiday buying season. This should continue to boost imports through the remainder of the year.  

It will be important for shippers, carriers, and brokers to keep an eye on activity around U.S. ports as rates will reflect the supply and demand. An example can be seen the Los Angeles market. As seen in Figure 1.2, in the past 90 days, outbound volume from this market has increased almost 23 percent and the rate of carrier rejections has also shown an upward trend by over 50 percent.

Capacity Declining

Six months ago, I would have taken a bet with anyone that the spread between contract and spot rates would not be greater than $0.50 per mile.  

With capacity exiting the market and shippers making more frequent use of rate tools like mini-bids, the prevailing thought was that spot rates would remain relatively stagnant, or possibly a slight uptick, but contract rates would show a sharp decline. Good thing I was nowhere near a betting window.  

The spread continues to hover around $0.80 per mile as seen in Figure 1.3, with contract rates being higher.  Annual bid season is fast approaching, and it will be interesting to see if recent upward volume trends combined with an increase in carrier revocations will continue to keep contract rates where they currently reside or if the “sharpen the pencil” adage will be more prevalent.

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Find your Purpose to re-engage in your Freight Agent business. Then seek out Trinity Logistics to help you live your Purpose and grow to your fullest potential.

We recently held our Virtual Freight Agent Conference and had the pleasure of hosting Ken Coleman of the Ramsey Group as our featured keynote speaker. He customized his presentation specifically toward Trinity’s Freight Agents with great tips for small business owners on how to “Re-Engage In Your Freight Agent Business”.

His message focused on finding your passion and working within that area as much as possible. It’s all about fueling up on “the juice” – the enthusiasm that comes from doing what you were put on this planet to do!

In the spirit of development and continuous improvement, our Agent Support Team followed up by taking the “Get Clear! Career Assessment” by Ken Coleman to clarify our top talents, passions, and professional mission. From there we created a purpose statement to identify the work we most excel at and most enjoy.

Talent (what you do best) + Passions (work you love) + Mission (results you care about) = Your Purpose Statement

TALENT – WHAT YOU DO BEST

Every workplace skill is grouped into 12 categories of Talent. Those 12 are then segmented into three subgroups: Super Talents, Solid Talents, and Subpar Talents.

Super Talents

Think of your top three talents as high-performance tools. You want to spend the majority of your time on work that involves these talents!

Solid Talents 

Your six Solid Talents are valuable because they support your Super Talents and can be improved upon.

Subpar Talents 

Everybody has weaknesses! You want to be aware of your three Subpar Talents. These are talents that you can let someone else be super at so you don’t have to waste too much of your time trying to develop them.

PASSION – WORK YOU LOVE TO DO

All work can be grouped into 15 categories of Passion. This is work that excites you and makes two hours feel like 20 minutes.

I Love It!

You’ll be most fulfilled when you spend about 75 percent of your day working within your Top three passions. You’ll be engaged, enthusiastic, and effective!

I Like It!

Spending 20 percent of your day on this work is about the right mix. Too much of it will make you frustrated and unhappy.

I Could Take It or Leave It!

Let’s face it – there are some things you don’t like to do. No more than five percent of this work is the goal for the greatest satisfaction.

MISSION – RESULTS YOU CARE ABOUT

The results of work can be grouped into six categories of mission. Discover the contribution you want to make through your work and the “why” behind it. There are three possible feelings about the results of your work to consider.

I Care Deeply

It’s personal! You see the results of your work as a crusade that must be waged and won. Your work is providing a vital solution to a big problem that specific people have.

I Connect With It

It’s cool. You see the results of your work as an important and valuable solution to a problem some people have.

I Couldn’t Care Less

It’s whatever. You see the results of your work as the basic need to keep getting your paycheck.

TIME TO BRING IT ALL TOGETHER

The puzzle comes together when you align all these into your Purpose Statement.

Working with Talent only can make you successful.

Working with Talent and Passion can give you job satisfaction.

Working with Talent and Passion and Mission will lead you to your Purpose. This is where you can achieve success, experience satisfaction, and find significance in your work and in your life.

LET US TAKE THE HARD STUFF OFF YOUR PLATE

Once you know what these are, how can Trinity Logistics help you focus on what you’re best at and handle or help those subpar skills?

From our experience, we’ve found that most Freight Agents excel in skills like communication, building relationships, and managing many priorities. They love talking to others, learning about their needs, and finding solutions to meet those needs.

But what often slows them down or drains them are those non-revenue generating activities. These are the ones where they’re not really connecting with a person or fostering a relationship. Tasks like vetting carriers, handling invoices and bills of lading, or dealing with claims when they happen.

We understand that these tasks take you away from what you excel in and love and that’s why Trinity has full Teams ready to take those off your plate.

Now, what about those other skills that you want to grow in? Things like goal setting, prospecting, or strategy. Well, we take care of that too by giving you several opportunities to expand and grow your skills. Trinity has an in-house Education Team that provides you with many opportunities to continue your education and training in classes like sales skills, social media, industries, or modes. Virtual classes are held every month, giving you the same opportunities to learn and grow as our own Team Members receive. Additionally, we offer you access to our learning management platform offering classes that can be taken in your own time on an array of topics such as leadership, cybersecurity, and customer service.

You’ll also have the support of our Agent Support Team, who will work with you to learn about your goals, offer suggestions, encourage you, and help you stay on track. We also encourage you to spend time one-on-one for direct planning support and accountability reviews with our Agent Support Leadership Team Members.

So, if you’ve been looking for a 3PL partner that offers you more time to focus on what you love to do, take care of the rest, AND help you grow to be the best Freight Agent that you can be, then look no further. Trinity Logistics has over 30 years of experience aiding in the success of Freight Agent offices. We realize that Freight Agents are an integral part of Trinity’s business, which is why we aim to support and invest in them so they can grow their business to its fullest potential.

To start talking to one of our Freight Agent recruiters, call 800-846-3400 ext. 1908.

If you’d like to learn more about our Freight Agent Program, click the button below.

Trinity Logistics, a leading third-party logistics (3PL) provider, is proud to share that the company’s President, Sarah Ruffcorn, is a recipient of the 2023 Women in Supply Chain award. 

Selected to receive the award by Food Logistics and Supply & Demand Chain Executive, this recognition honors female supply chain leaders and executives whose accomplishments, mentorship, and examples set a foundation for women in all levels of a company’s supply chain network. This year, there were over 400 submissions, the highest number of applications ever submitted. 

“I am both honored and humbled to receive the 2023 Women in Supply Chain award,” said Sarah. “I have immense gratitude for all the coaching and support I’ve received throughout my years at Trinity. Thank you to the leaders and mentors I’ve worked with who have challenged and empowered me, to my Team who have trusted and supported me, and to my husband and family who have given me unwavering support and encouragement to live out my God-given gifts. Thank you all!”

Sarah has a 20-year tenure at Trinity Logistics, having started as a dispatcher in Carrier Sales and holding several leadership roles before being named President in 2019. Within her current role, Sarah works to ensure all Trinity Team Members, regardless of gender, have access to both leadership training and opportunities. Sarah also makes waves within the industry by serving on the Transportation Intermediaries Association (TIA) Board of Directors, as well as a co-chair of its Women in Logistics Committee, helping engage and promote women within the logistics industry. 

“I’ve had the privilege to work alongside Sarah Ruffcorn for the past seventeen years and would describe her as a visionary and strategic leader with a gracious, compassionate, and humble heart,” said Doug Potvin, Chief Financial Officer at Trinity Logistics. “With these qualities, she’s excelled as a dynamic leader, not only for Trinity Logistics but in the logistics industry as well, leaving a legacy for future women in the industry to model. Sarah, in all that she does, embodies all the company’s core values and is a worthy recipient of the 2023 Women in Supply Chain Award.”

While the supply chain industry is excelling at incorporating more women in the supply chain, there’s still more work to be done. That’s why four years ago, Supply & Demand Chain Executive launched this award to champion women who are making a difference and thank them for their inspiration to possible leaders.

“Sarah is a servant leader through and through,” said Anne Reinke, President and CEO of TIA. “She focuses on her team, and how to help them succeed, while still steering the ship of a large and complex logistics company.  We at TIA are lucky to have her on our Board of Directors, and this recognition of her excellence is well-deserved.”

About Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering People-Centric Freight Solutions®. Our mission is to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.   

For the past 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.  

We are currently recognized as a Top 3PL and Cold Storage Provider by Food Logistics, a Top Freight Brokerage Firm by Transport Topics, and a Green Supply Chain Partner of 2023 by Inbound Logistics.  

To learn more about Trinity Logistics, visit https://trinitylogistics.com. 

Stay up to date on the latest information on conditions impacting the freight market, curated by Trinity Logistics through our Freightwaves Sonar subscription.

Freight Volumes Stagnant

As the U.S. continues to pull the levers to throttle the over-heated economy we experienced over the past few years, freight volumes, which are largely driven by consumer activity, have seen the impact of less buying from John and Jane Doe. It’s expected that muted consumer activity will continue through the first half of the calendar year 2024. We still expect to see a seasonal increase in spending at the end of the year for holiday shopping, but with consumers being more dependent on credit for purchases, and the rate of savings on the decline, expenditures are expected to be less than in prior years.  

Combined with declines seen on the industrial production and manufacturing side, the hope for a rebound in freight volumes will not take place in 2023.  The prevailing thought at this point is a return to a more balanced supply and demand regarding freight transportation will be driven by carrier attrition.  

Nobody likes to see businesses fail, but we continue to see a market where oversupply has created trucking rates, particularly on the spot side, that are borderline if not less than what it costs a carrier to operate. Since the middle of 2022 and continuing this year, that decline in carriers for hire has continued as seen in Figure 1.1. Most of the attrition is carriers with five trucks or less, but as we’ve seen recently with Yellow Corporation closing its doors, no carrier is immune.

Capacity Declining

To further illustrate the impact of freight volumes on capacity, Figure 1.2 shows how capacity responds, almost in lockstep, with increases and decreases in freight volumes.  

As freight volumes were accelerating in the latter part of 2020 and through early 2022, trucking companies popped up at a rapid pace to meet the demands of shippers. Carrier compliance, to a small extent, took a backseat as shippers were eager to make new friends with those who could get their product off the docks and to the end user in a race to satisfy consumer demand.  

As freight volumes started to decline, as seen by the blue line in Figure 1.2, the need for capacity waned and began the downward trend (as shown by the white line) regarding carriers in the market.

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Trinity Logistics, a leading third-party logistics (3PL) provider, is proud to share that the company has received a bronze sustainability rating by EcoVadis. 

EcoVadis is a trusted and globally recognized provider of business sustainability ratings and insights. Over 1,000 enterprises rely on EcoVadis to assess and manage sustainability practices within their supply chain. EcoVadis measures the sustainability management system of a company through 21 criteria focused on its four key performance areas of Environment, Labor and Human Rights, Ethics, and Sustainability Procurement.

The assessment includes a questionnaire completed by the company assessed and an expert analysis by EcoVadis. A bronze rating is given to companies that place within the top 50 percent of all companies assessed. In addition, the company must meet the following requirements:

• Cannot operate in the manufacturing of tobacco products, weapons, ammunition, or the mining of coal and lignite
• Cannot have any severe findings
• Cannot have one or more major findings in two or more performance areas
• Cannot have five major findings in any single performance area
• Cannot have 25 minor findings in any single performance area
• Cannot have two or more performance areas with at least five minor findings in each

“The rigorous EcoVadis assessment called for documented proof of processes, actions taken, and additional forms of backup to score Trinity Logistics’s commitment to environmental, social, and governance (ESG) principles,” said Kristin Deno, Director of Operation Risk at Trinity Logistics. “EcoVadis allows us to maintain a strict level of accountability to our Team Members, stakeholders, and the world at large. The scorecard shows where we sit currently, but more importantly, it provides an opportunity to highlight areas where we can continue and even expand efforts on our path to sustainability.”

Sustainability is something Trinity has always taken very seriously. Since 2008, Trinity Logistics has participated in the Environmental Protection Agency’s (EPA) Smartway Program to reduce greenhouse gas emissions and air pollution that is caused by freight transportation. Trinity has also been partners with the American Chemistry Council’s Responsible Care® since 2009, which involves staying committed to improving company performance through community awareness, security, distribution, and pollution prevention. Additionally, Trinity recently became a Carbonfree Partner® with Carbon Fund to become “carbon-neutral” by donating funds to offset emissions. 

“We are honored to be awarded a bronze medal and be ranked among the top 50 percent of companies in sustainability by EcoVadis,” said Sarah Ruffcorn, President of Trinity Logistics. “Doing the right thing has always been foundational to Trinity’s culture, and that includes our part in sustainability. We know it is a never-ending journey of continuous improvement and we look forward to making even more progress as we work towards next year’s assessment.”

About Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering People-Centric Freight Solutions®. Our mission is to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.   

For the past 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.  

We are currently recognized as a Top 3PL and Cold Storage Provider by Food Logistics, a Top Freight Brokerage Firm by Transport Topics, and a Green Supply Chain Partner of 2023 by Inbound Logistics.  

On August 24, 2023, Trinity Logistics, a leading third-party logistics (3PL) provider, held its Grand Opening event to celebrate its new and improved office location in Orlando, Florida. One of seven locations nationwide, the Orlando office is uniquely positioned to help local businesses expand and create efficiencies within their supply chain. 

More than 120 people attended, including local state and industry representatives such as Orlando Mayor Buddy Dyer, Bo Outlaw and Jessica Lima of Orlando Magic, Jenny Fall of Women in Trucking, Bob Depouw, Amber Argenziano, and MaryAnn Lawsom of Council of Supply Chain Management Professionals (CSCMP), and several other Orlando agency heads, businesses, and legislators. 

“We’re really proud of the turnout we saw from this event,” said Tony Austin, Vice President of Trinity’s Orlando Regional Service Center. “It was a great chance for our office to get to know our local community and allow them the opportunity to learn who we are. We’re very proud of our new location in Orlando and look forward to serving and getting more involved with our local communities within this region.”

The event included a ribbon cutting, comments by Trinity Logistics leadership, tours of the new office, a 50/50 raffle, a silent auction, chances to win Orlando Magic tickets, as well as refreshments, music, and time for attendees to network amongst themselves. 

For further information about the event or to learn more about Trinity Logistics, contact Tony Austin, Vice President of the Orlando Regional Service Center, at (800)778-8773 ext. 3739 or [email protected], or visit trinitylogistics.com.  

About Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering People-Centric Freight Solutions®. Our mission is to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.   

For the past 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.  

We are currently recognized as a Top 3PL and Cold Storage Provider by Food Logistics, a Top Freight Brokerage Firm by Transport Topics, and a Green Supply Chain Partner of 2023 by Inbound Logistics.  

Motor carriers aren’t the only ones affected by deadheading.

While every mile driven takes a toll on the environment, research shows that deadhead miles account for over a third of carbon emissions in trucking. In fact, 36 percent of trucks travel empty in the U.S. every day, averaging roughly 61 billion miles deadheading every year.

Simply put, deadheading is an inefficiency problem within the logistics industry, one that we all know we need to improve. According to a survey by Convoy, 69 percent of respondents said reducing deadhead miles is important to them. By reducing deadhead miles, both shippers and carriers can slash their supply chain costs while also making an environmental impact.

WHAT IS DEADHEADING IN TRUCKING?

Deadheading, deadhead miles, or empty miles – they all mean the same thing – that a truck is driving empty. Usually, this happens once a driver has made a delivery to the receiver, and they don’t have freight to pick up until their next destination. This means they drive empty back to the original shipping point or to their next pickup location. Empty miles waste time for a carrier by failing to generate revenue. It also causes them to incur extra operating costs and contribute more emissions into our atmosphere.

Ideally, the most efficient use of a carrier’s time is finding a backhaul shipment. This is a nearby shipment that needs to be picked up and delivered close to or at their next destination, so either their pickup origin or next pickup.

HOW DEADHEADING POSES PROBLEMS

We’ve already discussed how deadheading contributes to C02 emissions and how carriers lose money running deadhead miles, but what about shippers? How are they affected?

Well, those carriers need to make up the money and time they lost deadheading somehow. They’re likely to charge a higher rate on their following shipments to do so.

Also, driving empty miles can be dangerous when severe weather occurs. A truck can weigh about half its weight empty than when it’s full, making it more susceptible to accidents. While truck drivers are trained in managing high winds and road safety, that’s often with a full truck and not an empty one. The same winds that shake a passenger car have been known to flip an empty truck.

WHY IS DEADHEADING SO COMMON?

It’s often difficult for a carrier to find their own backhauls, nor do shippers have the time to focus and invest their time in them. They need the truck to pick up and deliver and return to pick up the next shipment, not thinking of the in-between. Other carrier relationships and contracted shipments can get in the way, making it difficult to arrange or find backhauls.

HOW TO REDUCE DEADHEADING

It’s possible for shippers to keep backhauls for carriers in mind to both help keep carrier relationships moving and make headway on sustainability initiatives.

Make Use of Technology

Technology makes it much easier to match a truck with an available shipment. You can make use of digital freight matching (DFM) tools like Trucker Tools or DAT, which give shippers and carriers an easier way to find each other and match up based on suitable capacity for a shipment. Automation and machine learning in those applications help quickly find and create those matches.

A transportation management system (TMS) can also be helpful here. A TMS brings together information on all shipments and digital freight networks to help make sure trailers are utilized fully and backhauls gain the coverage they need. A TMS also gives you the opportunity to optimize your routes to reduce any deadheading.

Consider Consolidating Your Freight

Combining your partial shipments into a full truckload to one distribution point to then be delivered by a regional carrier or vice versa can allow for fewer empty miles and trucks on the road, saving you money and reducing your emissions.

Consider Continuous Move Planning

This plan involves stringing loads together to make the most of fleet utilization and driver time by bundling low-volume and high-volume lanes together. Carriers will add lanes across many customers, creating closed-loop routes to keep freight moving constantly. As a benefit, shippers often receive per-mile rates since they are making use of a carrier’s empty miles. This can be a bit more complex, but with a TMS and proper communication, can be an effective way to reduce deadheading.

TRINITY CAN HELP YOU REDUCE DEADHEAD MILES

Deadheading is an industry-wide problem that we all need to work on together to resolve. Carriers need to dedicate time for searching and finding backhauls, just as shippers need to work with carriers to reduce their empty miles. That’s one way an intermediary, a 3PL like Trinity Logistics, can step in and help. We can work with both parties to arrange shipments so that each company has its unique needs met.

We have over 40 years of experience arranging shipments between shippers and carriers. Our Team of experts can help shippers plan and organize their shipments and recommend freight consolidation strategies when it’s suitable. We also have a Carrier Development Team dedicated to growing our carrier relationships by learning their wants and needs. We reach out and gather their preferred lanes and capacity to better match them to available shipments to keep them moving and generating revenue.

Trinity Logistics is also recognized as a Green Supply Chain partner for its sustainability initiatives and solutions available to offer shippers more options for their logistics that can reduce their carbon emissions.

If you’d like to talk to one of our experts about your shipping needs and find more sustainable options, click the button below so we can get started.

Shipping scams have increased exponentially in the past few years. Is your Freight Agent business taking all the steps needed to prevent them?

As a Freight Agent, your days are busy servicing your customer and carrier relationships and managing shipments. The last thing you need on your plate is a scam artist wreaking havoc and getting your business (or one of your relationships) into trouble.

Common Types of Shipping Scams

Double-Brokering

Double-brokering is a sticky mess that Freight Agents should aim to avoid. The double-brokering of shipments has been in the industry for many years. As a refresher, double-brokering is when a carrier accepts a shipment under the pretense that it will be moving on their assets, and then gives that shipment to another carrier to move the freight. Often what happens is the carrier that double-brokered the shipment gets paid, either by the broker or the shipper, but has no intention of paying the carrier that physically provided the transportation service.

Carrier Identity Theft

More recently, we have seen carrier identity theft become more commonplace. This is when a scam artist assumes the identity of a reputable motor carrier with the intent of stealing the freight or getting advances of cash but with no desire to deliver the freight to its intended destination.

Best Practices for Preventing Shipping Scams

Preventing shipping scams from interrupting your Freight Agent business starts with your initial conversations with a carrier. One must be cautious and use a little bit of super sleuthing when negotiating rates and booking available shipments. 

Here are some best-demonstrated practices to help you sniff out a potential shipping scam:

Check the DOT AND MC Number 

Carriers with the intent to do things fraudulently will attempt to purchase an MC number that is less than seven digits long. Currently, most new carriers registering are seeing MC numbers that start with 14 or 15 and are seven digits in length.

By checking the age of the DOT number and MC number, you could see a possible red flag if the DOT number is relatively new, but the MC number is one that was originally issued several years ago.

Is the Person Booking the Load Using the Mute Button Frequently?

This is a possible red flag to be aware of. Often, this happens with shipping scam artists because they have other people in the “office” attempting to “sell” the shipment to another carrier and they don’t want you to overhear.

Immediately Accepts the Rate

Negotiating a rate with a carrier is pretty much expected. If a carrier just blindly accepts the rate as is, that could be a possible red flag. Shipping scam artists don’t care what the rate is because they are intending to re-sell it to another carrier.

Always Check the Registered Phone Number

Does the phone number match what is listed through Federal Motor Carrier Safety Administration (FMCSA)?  You can quickly check a carrier’s profile via SAFER Company Snapshot. If it doesn’t match, that’s a possible red flag. Call the FMCSA registered phone number and verify the number you were talking to works for them before you finalize any details with the shipment.

Carrier’s Communication is Odd

Does the carrier try to rush you off the phone when booking the load?  Is their communication only done via email? Do they provide you with the phone number of the actual driver or try to avoid giving that information? These all can be red flags.

Shipment Updates are Not Consistent

Do the updates they give not match what you’re hearing from the shipper? If they claim the truck is on-site, but the shipper states otherwise, another possible red flag that this could be the work of a scam artist.

Can You Get Ahold of the Driver?

Speaking of the driver, does the driver actually answer their phone? Does the driver agree to tracking via many of the tracking apps that are commonplace in the industry now? 

Don’t Let Your Freight Agent Business Fall for Any Shipping Scams

Taking the extra few minutes to fully vet the carrier you look to entrust your customer’s shipment with will help you avoid a potential situation that could cost you and your company thousands if not tens of thousands of dollars. If your gut says something seems a little bit shady, or too good to be true, it usually is right, and best to move on to the next carrier you’re considering.

You Can Trust Trinity’s Carrier Relationships

Here at Trinity, we work hard to proactively avoid shipping scams affecting our business, which includes your Freight Agent business, too. We make sure to consistently verify who we are working with and build strong, solid relationships, as well as offer state-of-the-art tracking technology, so you know where your customer’s freight is every step of the way.

With our People-Centric Team and technology at the ready to support your business, you can spend less time on back-end tasks like initial carrier vetting, and more time focused on growing your customer and carrier relationships, and ultimately, your revenue.

To learn more about the world-class support you can receive from Trinity Logistics, call 800-846-3400 ext. 1908 or click the button below.

Stay up to date on the latest information on conditions impacting the freight market, curated by Trinity Logistics through our Freightwaves Sonar subscription.

Length of Haul Does Impact Acceptance Rate

If you’ve been following the overall U.S. volume and shipment rejection rates this year, aside from the typical blips seen around the holidays, these have been relatively stagnant. The overall rejection rate has hovered very near the three percent range.  

However, if you break that down by the length of haul, it’s clear that carriers clamor for those short-haul shipments, anything less than 250 miles, as this typically will allow the drivers to be home at night. On the other end of the spectrum, those mid-range shipments (250-450 miles) are seeing the highest rejection rate, just below four percent as seen in Figure 1.1.  

There could be several reasons for this. Most likely it’s the fact that a driver can make a trip of that length in one day, but it’s not a full day’s worth of driving. So, if the driver is getting a per-mile rate and not driving for the full 11 hours that are eligible, this length of haul “loses” money when compared to longer shipments that allow the driver to hammer down for the full allotment of driving hours.  

Now, I realize four versus two-point-five percent doesn’t seem like a big gap, but that is a 60 percent variance. If the freight volumes and capacity begin to balance, and rejection rates by length of haul follow the same trends, you could see mid-range rejection rates in the 15 percent range while shorter hauls only see rejection rates in the six percent range. Certainly that will have an influence on future rates.

SPOT AND CONTRACT GETTING CLOSER

As expected in Figure 1.2, the variance between contract and spot rates continues to shrink. Since the widest gap this year, when contract rates were about $0.78 per mile higher than spot rates, the gap has shrunk by almost 30 percent in a three-month period. 

For the most part, spot rates have found a floor, and if anything, have seen a modest uptick. Contract rates have seen frequent requests for re-pricing. Carriers continue to refine their contracted rates balanced with the expectation of almost 100 percent compliance with freight tenders and excellent service.  

In 2021 and 2022, shippers were open to expanding their carrier and broker pool as capacity constraints and increased volume necessitated more choices. Now that the balance has shifted, shippers are looking to right-size their partners, with a mix of compliance, price, and service steering their decision-making process.

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