September 11, 2020 Update:

Trinity Logistics, Inc., is pleased to announce that until further notice, we will continue to keep our reduced Quick Pay fee of 1.5%, regularly at 2%. Trinity looks forward to continue to bring savings to our valued motor carriers during these unprecedented times.

May 11, 2020 Update:

Trinity Logistics, Inc., is pleased to announce that until September 1, 2020, we will be reducing our Quick Pay fee from 2% (just announced) to 1.5%.  Trinity wishes to put more of your hard-earned money back into your pockets.  We believe this rate without any additional fees (as normally charged by a factor company) is significantly less than your presently factored invoices (if your factored).  You can work directly with the great folks at Triumph Pay to determine how you can remove your Trinity’s invoices from the current factored arrangement.  Trinity is looking forward to bringing these savings to our valued motor carriers.

In the midst of this unprecedented time, we recognize the struggles that our dedicated carriers are faced with, which is why beginning May 26, 2020, Trinity Logistics will be permanently reducing our QuickPay fees and making the move to the TriumphPay platform. TriumphPay is a leading provider of carrier and vendor payment solutions. This will drive efficiencies for Trinity and offer a better payment experience to our carriers.

Trinity has been working alongside Triumph and their factoring division for years, as carriers have utilized their payment services.

“Jordan Graft has been our long-term contact at Triumph”, says Doug Potvin, CFO of Trinity Logistics. “One of our largest problems was tackling the amount of time spent on phone calls with our factors. I had recently seen Jordan at a FreightWaves conference and his presentation on TriumphPay. I called him up and asked him, how can we reduce our phone calls from Triumph Business Capital? Jordan, on a Friday, offered to come up the very next Monday and presented TriumphPay’s benefit to Trinity and our carriers. It was an easy decision to move forward with TriumphPay, especially with our existing relationship with Jordan.”

TriumphPay will be a benefit to Trinity by advancing our back-office support and driving efficiencies. By reducing our amount of calls from factors, it opens up our time to offer more customer service with each phone call. Our customer service team will have more time to call to follow up with our dedicated carriers to retrieve missing documentation in order to quickly resolve any billing issues to get the carriers paid on time.

Trinity Logistics, Inc., in light of the COVID-19 pandemic and the pressure it puts on to the supply chain, has made a conscious decision to improve and decrease the cost of our QuickPay Program. Trinity is reducing our QuickPay fee from 3 percent in 3 days and 2 percent in 10 days to 2 percent (1.5 percent until September 1, 2020) in 2 days once processed through TriumphPay. Trinity’s QuickPay program reduction will continue long after the supply chain returns to a degree normalcy. Since the TriumphPay platform is utilized by numerous brokers, this means carriers will have opportunity to not only manage payments from Trinity but from others.  The TriumphPay portal is easy to use and offers carriers the option of uploading paperwork and updating their QuickPay terms with each broker at any time.

“We believe this partnership will be a major catalyst in digitizing and streamlining carrier payments,” said Jordan Graft, president of TriumphPay.

Shipping produce can be a bit tricky. Produce is time-sensitive to make sure consumers at its freshest. Certain produce can be sensitive to pressure, like peaches, that bruise easily. Other produce requires certain temperatures to keep it at its freshest. It’s a juggling act to make sure your produce is at its highest quality when delivered to your customer.

When shipping produce, you need to consider temperature, shelf life, and transit times. Here are three tips to making the process as easy as possible.

Tip #1:

Give as much lead time as you can for orders.

Normally more time means better shipping capacity. Not every truck can haul fresh produce. Refrigerated trucks or reefers are ideal to transport produce because they can adjust and keep temperatures where they need to be for your product. Especially during produce season, the more lead time, the better chance of finding an available reefer at a decent shipping rate.

Tip #2:

Make sure the carrier or transportation partner you select is FSMA (Food Safety Modernization Act) compliant.

Passed in 2011 and implemented in 2017, this regulation focuses on maintaining food safety during transportation. Its goal is to prevent illnesses from contaminated food. If found in violation of FSMA, you can be subjected to large fines and even imprisonment.

Tip #3:

Have detention rules clearly laid out.

Communication is key in your part of shipping produce. In the case of a delay at the farm or pick-up location, drivers can be notified ahead of time, keeping everyone on the same page. This also helps build up your reputation as a shipper of choice, so more quality carriers and transportation partners want to work with you.

Shipping produce is one of Trinity’s specialties. With Burris Logistics as our parent company, we have the warehousing, handling, tracking, and shipping solutions to accommodate you. Shipping produce can be complicated, but it doesn’t have to be. We can help you simplify it.

Check out our Temperature Shipping Guide.

Food manufacturers have to stay on top of changes, so they don’t fall behind or lose loyal customers. Consumer trends and interests often change, or other market disruptions come out of nowhere. Consumers today care more about health, fast shipping, and the environment. Food safety regulations and unexpected disruptions like the coronavirus have changed the market. Food manufacturers benefit when they choose an experienced 3PL provider who stays informed and can adapt to any changes quickly. This makes for less stress and reduced or no losses in business.

Health Conscious Consumers

Consumers are becoming more health-conscious with their food. They want fewer additives and more natural, organic products. Consumers are buying vegan or plant-based alternatives; food that fits their diet such as Keto, carnivore, or macro-counting. Fewer additives and healthier food mean fresher food with shorter shelf lives. This means quick shipping to keep food fresh and your consumers happy.

Faster Shipping

Due to the Amazon Effect, consumers expect even quicker shipping on everything. Shopping at brick and mortar shops is declining and consumers want to order everything online. According to studies by both Neilson and the Food Market Institute, fifty percent of Americans now buy all of their grocery products online. They want subscription boxes, such as ButcherBox, or meal subscriptions, like HelloFresh, delivered to their doorsteps. Direct to Consumer (D2C) is growing across all industries, especially the food industry.

Environmentally Mindful

With climate change being a hot topic, consumers are more aware of their carbon footprint now more than ever. They want less packaging used for the products they order. They want to know how the brands they shop from stay green and reduce their environmental impact; starting with how the product is made, to the packaging, the shipping, and more. Consumers worry more about how their impact on the environment and that falls back on the manufacturer as well.

Federal Regulations

On top of consumers’ changing demands, there are regulations to keep on top of as well. In recent years, food safety in transportation became a concern, so the Food Safety Modernization Act (FSMA) was created. FSMA is still a newer regulation that was put in place April 2017. Food safety in transportation is important, so there could still be changes to the regulation in the future.

Unexpected Disruptions

The novel coronavirus (COVID-19) rapidly made an impact on food manufacturers in 2020. Uncertainty from the virus caused consumers to buy out grocery stores, creating a high demand for those products. Restaurants shut down or switched to take-out only, causing a reduction in sales. Food manufacturers and the transportation providers they work with had to adapt fast. Hopefully, a crisis like COVID-19 does not happen again, but it is good to be ready for anything and be able to make changes quickly when needed.

Choosing a 3PL provider who stays on top of consumer trends, regulations, and other changes in the food manufacturing industry is important. Having someone who understands your challenges makes working to meet your customer’s demands an easier task.

Trinity Logistics stays informed about what goes on in the food manufacturing industry to better serve you. Concerning the changes mentioned above, Trinity Logistics;
• Makes use of many modes to arrange timely shipping for your natural and organic products.
• Through our parent company, Burris Logistics, we are able to offer you D2C services for faster shipping.
• Is SmartWay certified and has shipping arrangements that are better for the environment.
• Stays knowledgeable on federal regulations that may change shipping practices.
• Are ready to adapt to any huge industry disruption to keep your freight and supply chain moving.

Arranging the shipment of food has become a specialty of Trinity Logistics. When you come to us with problems, we’ll be there ready to offer you solutions. You can count on us.

Trinity Logistics is proud to announce its number 18 ranking on the Transport Topics’ 2020 Top Freight Brokerage Firms List. The 2020 ranking is the 18^th consecutive year that Trinity Logistics was named in the Top 25. Companies on the list are ranked based on net revenue for the most recent 12-month period. “Our growth is a testament to our team and the job they do each day to serve and find solutions for our shipper and carrier customers”, said Sarah Ruffcorn, Trinity Logistics’ President. “Our Team is honored to be recognized by Transport Topics as #18!”

Trinity’s parent company, Burris Logistics, debuted in the Top 50 of Transport Topics’ Logistics Companies list, ranking number 43.

To see the full lists, visit Transport Topics.

To read more about Trinity Logistics and the services we offer, click here. 

The COVID-19 pandemic is currently turning the world upside down. With the changes caused by it, the logistics industry has been evolving with it. Many brokerages have been struggling to keep up with the changing freight patterns. However, this week it was announced that Trinity Logistics ranked three spots higher in the Transport Topics Top Brokerage Firms listing, from #18 to #15. Trinity has continued to grow despite any industry disruptions last year and will continue to move forward amidst this pandemic.

Technology

Trinity has invested in technology over the years to maintain the resources needed by customers, carriers, and Team Members. Due to this forward-thinking, all Team Members were prepared to transition to a remote work environment before shelter in place orders were issued by the governments. The entire company was remote within days and without skipping a beat. This focus on technology preparedness ensured that the service level never faltered. Trinity’s goal is to keep our Team Members safe while continuing to serve the needs of our customers and carriers.

It is because of the Technology Team that Trinity has also been able to continue to grow our technology services and offerings during this time. This week, Trinity launched the new Book Now option as one of a handful of brokers given early access to partner with DAT in this new venture! This feature will continue to enhance our ability to handle increased freight needs and strengthen the tools Team Members and Authorized Agents have to grow.

Financial Stability

Trinity Logistics has a long history as a financially stable company. From being able to pay Authorized Agent commissions weekly upon delivery, extending credit to all sized companies, and offering quick payment options for carriers. Trinity’s solid foundation of 40 years in business has prepared our company to continue these practices even in times of crisis. During this time, it has been reassuring for our carrier network that Trinity has been able to keep up their quick payments. Our Authorized Agents are a huge asset. The foundation that we have established allowing Trinity to continue to pay commissions to this team without change has been a great way to serve these small businesses.

Legacy

In 2019, Trinity Logistics celebrated their 40^th Anniversary and in 2020, are celebrating the 30^th Anniversary of the Authorized Agent Division. Now a Burris Logistics company, Trinity Logistics has a long history of thriving in both growing and challenging markets. The continued success and growth of Trinity doesn’t depend on the challenging times, but on the Guiding Values that every Team Member and Authorized Agent live every day: Integrity, Legacy, Determination, Teamwork, Continuous Improvement, Excellence, Leaders, and Fun! These values were instilled in the company 40 years ago by the founders Ed and Deanna Banning, and continue to drive the company forward today.

The one foundation and most valuable asset that continues to drive Trinity Logistics forward are the Team Members. Trinity’s Team Members and Authorized Agents live the Guiding Values every day and put the needs of others first. Developing customized solutions, delivering excellent service, and constantly striving to be their best is what will drive Trinity Logistics through any challenging time.

AUTHOR: Jennifer Hoffman

Foodborne diseases are preventable and the reason why the Food and Drug Administration (FDA) put the Food Safety Modernization Act (FSMA) in place.

According to the Centers for Disease Control (CDC) each year foodborne illnesses cause;

• 48 million or 1 in 6, people in the U.S. get sick,
• 128,000 to get hospitalized,
• and 3,000 deaths.

The above statistics made the FDA realize how big of a deal foodborne illness has become and that something needed to change. Thus, came the addition of FSMA to regulations.

What is FSMA?

FSMA was finalized in April 2017 and built upon the 2005 Sanitary Food Transportation Act (SFTA). There were concerns about the regulations for the transportation of food in a safe manner. Foodborne illnesses could be prevented during transportation by reducing common safety risks such as;

• the failure to keep temperature-controlled food refrigerated,
• inadequate cleaning of vehicles between loads,
• and protecting food from contamination.

How Does FSMA Apply to…..

…Transportation and Logistics?

Food manufacturers and transportation companies that they work with must operate compliant and clean equipment, have operational processes in place, training to prevent food contamination, and keep records of anything on food safety measures.

…Shippers?

Under FSMA, shippers are the ones who arrange the transportation of the food product(s). This includes food manufacturers and the freight brokers they may work with. Shippers must understand the regulation, partner with a transportation company that is compliant, and communicate any food safety requirements with the companies they work with. They are responsible to ensure vehicles and equipment are in sanitary conditions deemed acceptable by the FDA. They must specify temperature and pre-cooling requirements in writing to the carrier and ensure that their cargo doesn’t make food unsafe for bulk shipments.

…Carriers?

Motor carriers must determine that their vehicles and equipment are sanitary. Carriers are responsible for making sure the equipment meets the shipper’s requirements and is able to maintain the temperatures needed to keep food safe. Refrigerated cold storage has to work and be pre-cooled to the correct temperature as instructed before loading. They need to maintain temperature records and proof of equipment cleaning for all cargo that has been on their equipment.

…To Receivers?

Receivers must provide washing facilities to motor carriers if they are handling, loading, or unloading any foods that are not enclosed. Additionally, they must request proof of proper temperature-control records before accepting.

Having Well-Trained Staff

Training on FSMA regulations and processes should make staff aware of the role they play in food safety. FSMA compliance needs to be part of the company’s culture and day-to-day operations.

Record Everything

The FDA requires that accurate records are kept. This includes processes in place to stay compliant and prevent contamination, training, agreements including FSMA, or temperature-control records.

Violations Are a Serious Matter

Companies can face criminal penalties if food is not handled safely and are not compliant with the FDA’s regulations. Criminal violations can include fines of up to $250,000 for an individual or double that for organizations, as well as one year of imprisonment. It is critical to stay FSMA compliant to keep recalls at a minimum.

Shipping temperature-sensitive items? Check out our Temperature Shipping Guide. 

Choose Like-Minded Transportation Partners

Food safety issues still occur on a regular basis, so it is important to stay FSMA compliant. Part of that is in choosing a transportation partner that stays on top of regulations and focused on food safety.

Trinity Logistics understands the requirements that are necessary to be FMSA compliant and we verify that our vetted and selected carriers meet those standards as well. We strive to remain ahead of the curve and stay up-to-date when it comes to food safety in transportation. If you are looking for a 3PL provider you can trust when it comes to food safety regulations, such as FSMA, connect with us.

The Trinity Foundation partnered with the Salvation Army to provide meals for Seaford, Del. area children that are out of school during shutdowns associated with the novel coronavirus (COVID-19).

The Foundation was able to provide $3000 towards purchasing meals to feed 800 children daily in the Seaford and Woodbridge school districts. Foundation volunteers spent evenings at the Salvation Army’s location in Seaford, Del. packing the meals for distribution.

For many children in our community, school is the only place they are able to get breakfast and lunch. The school food trucks are now set up and running. The Salvation Army will service additional locations in the Seaford and Woodbridge school district throughout school closures.

Picture what it was to be a 3PL (third-party logistics company) 30 years ago. Filing cabinets were full of paper documents. Fax machines, handwritten documents, and corded phones were the way of communication. There were no navigational systems, only paper maps.

Thanks to advancements in technology, 3PLs can function without filing cabinets. Now documents can be saved to the cloud and sent in seconds through email. Very few documents are handwritten and employees are highly mobile with the ability to work in office, on the road, or even from home. As great as that all is, even more technology is needed for a 3PL to compete in today’s market.

Technology Improves the Customer Experience

Reducing paper use, being mobile, and wireless, is not enough to keep a 3PL competitive. Customers are looking for more visibility, while carriers are looking for easier and quicker processes to book shipments. There are still many manual processes that are able to be automated with technology, offering a better customer experience. Technology such as digital freight matching and artificial intelligence are some examples of what is now available to 3PLs.

Trinity Logistics looks for ways to improve efficiencies and serve greater support to our customers, carriers, and independent Agents through technology. Over the past few years, we’ve been able to grow our technology and offer our industry audiences many improvements with their experiences.

Trinity Stays on Top of Technology

Trinity’s Technology Team is always growing as we look for ways to stand out and provide excellent service as a modern day 3PL. We have a team of our own software engineers who keep our business applications up-to-date with newer technology.

Are you ready to read about the technology we can offer to support your business?

Tracking and Tracing Options

Trinity offers our customers and carriers their choice of tracking and tracing applications. Currently, we offer FourKites, Trucker Tools, and Macropoint. A carrier downloads one of the apps, giving Trinity the ability to keep track the shipment and offer real-time visibility to our customer. This also helps reduce the check-in calls to the carrier, allowing them to focus on reaching their destination safely.

Quick and Easy Carrier Setups

We have a Carrier Relations Team to ensure Trinity connects with fully vetted and qualified carriers. We have taken what used to be a two hour process down to an average of 20 minutes thanks to integration with My Carrier Packet (MCP). Instead of printed paper packets that had to be filled out, scanned, and emailed or faxed in, My Carrier Packet gives the potential carrier the capability to fill out information online through their website. Thanks to MCP and our Software Engineering Team, the packets and insurance are seamlessly integrated with our Transportation Management System (TMS), making carrier set-ups a breeze.

Up-To-Date Systems

As stated earlier, our Software Engineering Team works hard to continue improving our systems. Our TMS was updated which made our carrier module more user friendly and offered the capability of housing more vital information, making it easy to link up to services like My Carrier Packet. The new carrier module also offered our Team Members a capacity and history tool to help continue building relationships with carriers who have hauled with us before.

Managed Transportation Technology Solutions

Geared toward our shippers, we offer Transportation Management Systems (TMS). A TMS gives you more visibility into your supply chain, reduces your costs, and improves performance. Choosing to house all your transportation management needs in one place and having access to a Team of logistics experts through Trinity’s Managed Services can help increase efficiencies.

Banyan for LTL

Instead of manual processes you can utilize our easy-to-use system to manage your LTL (less-than-truckload) shipments fast and more efficiently. When choosing to work with Trinity for your LTL shipments, you get the use of Banyan Technology at no extra cost to you. You are trained and given a login and password and gain exclusive access to Banyan’s Live Lane Specials and Ground Freight Pricing.

With one of Trinity’s guiding values being continuous improvement, we look for new ways to improve and better serve our industry audiences. Right now, as you are reading this article, our Technology Team is working to improve your experience. Don’t just choose to work with a company that arranges the shipment of your freight; choose to work with a company that serves you the data you need and the experience you deserve.

AUTHOR: Christine Griffith

These days consumers are searching for food items in stores that come from all across the world. To keep products fresh, on shelves, and at peak quality, there needs to be good communication among food and beverage supply chain partners.

Food & Beverage Challenges

Unlike other industries, the food and beverage industry face unique challenges with their shipping, such as;

• Deliveries needed before expiration dates
• items needing temperature-control,
• and items needing extra-careful handling

These are just some obstacles you have to face when shipping food products. These challenges closely connect the food manufacturing industry with logistics and transportation partners.

Shipping temperature-sensitive items? Check our our Temperature Shipping Guide. 

Logistics & Transportation Partners

With freight transportation, communication begins right from the start. Not all freight travels the same, so setting expectations is the best way to get started. Additionally, having a partner who understands the challenges of shipping your products will prove to be beneficial. Due to this, many food and beverage companies choose to outsource their logistics with a third-party logistics company (3PL).

3PLs have experience quickly solving complex freight solutions every day. You can feel relief when working with a 3PL to arrange your freight transportation. 3PLs have a vetted carrier network with experience in transporting food products and many modes to offer you shipping solutions. You can gain the use of their cutting-edge technology to track your freight.

Sometimes you can experience trouble with communication when outsourcing work to a third party. But you can feel confident when choosing to work with Trinity Logistics. You are kept in the know thanks to the communication processes and technology we have in place.

How Trinity Communicates

When you choose Trinity Logistics, you will work with an Account Representative you can trust as your daily point of contact. They quickly communicate your shipping options, the carrier(s) selected, and provide any solutions to problems that may arise throughout your shipment.

You get to choose from several options for tracing on your shipment, including FourKites, MacroPoint, or Trucker Tools. Your Account Representative keeps an open line of communication with access to our portal, emails, or phone calls to give you real-time visibility of your shipment’s whereabouts and estimated delivery time. You are never left in the dark and unsure of where your product is.

Just as a lack of communication can be a problem, in certain cases so can over-communication. Through the use of these applications, we can relieve the calling, emailing, and texting our carriers. This keeps them safe and focused on the goal at hand: delivering your product on time.

Sometimes you need solutions to problems outside of the typical 9-5 workday. No need to worry. You have access to Trinity’s 24/7 Team to accommodate your needs at any time of the day or night.

All Around Communication

If you are looking for an all-around solution to your problem of communication in your supply chain, a transportation management system (TMS) could be your answer. A TMS can help act as a communication hub for all partners in your supply chain. You can gain end-to-end visibility by working in one place, rather than across various sources. Looking to learn more about a TMS and its functions? Download our Guide to Transportation Management Systems.

All relationships need open communication to work well. That is no different for supply chain partners in food and beverage. Each partner in the supply chain should keep in communication as needed to provide full visibility and keep everyone in the loop. This can prevent damaged product, recalls, extra costs, and frustration. You don’t need to worry about communication issues when choosing Trinity Logistics as a partner in your supply chain. We are more than just a 3PL for shipping, but a 3PL for data and communication.

AUTHOR: Christine Griffith

If you move your freight through LTL (less-than-truckload) carriers, sooner or later you’ll hear the term General Rate Increases or GRI’s pop up. What is it and how can you reduce your impact from them?

What is a GRI?

GRI’s are the average amount that an LTL motor carrier will increase their base shipping rates. GRI’s have zero impact on contracted rates, but they give us insight on what to expect during contracted negotiations.

Typically, GRI’s only happen once a year. As of March 2020, industry leaders like FedEx, UPS, and Old Dominion have already announced and published their increases, which ranged from 4-6 percent. The rate increases assure that carriers continue to operate efficiently and maintain profitability. They happen for many reasons such as:

Offsetting Carrier Costs

GRI’s are meant to offset any predicted increases that carriers may incur. Increases in carrier costs this year were caused by technology upgrades, increases in regulatory compliance, and rising fuel costs.

Increased Competition for Drivers

Attracting new drivers and keeping current ones is still a hot topic for carrier companies. Keeping up with demand means offering carriers better pay and benefits. These includes things like higher driver wages, better sign-on packages, better health insurance, and 401Ks to stay competitive in the industry. Those costs work their way to shippers through General Rate Increases.

Equipment Costs

The need for companies to invest in new technology, manage and update their fleet, and brick-and-mortar costs can cause an increase in their rates.

Reducing Your GRI Impact

Shippers can often predict and plan in a General Rate Increase but working with a third-party logistics company like Trinity Logistics can help reduce your impact from GRI’s altogether.

3PLs are less impacted by GRI’s. You can count on our experience negotiating with carriers, buying power, and our LTL relationships keeping the impact of GRI’s to your company to a minimum.

Choose to ease the headaches of GRI’s and begin working with Trinity Logistics today.

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