We recently had the opportunity to speak with Ree Mies, of Mies Products, Inc., about their business and their relationship with Trinity Logistics. Since they are such a valued customer, we thought it’d be fun to feature them in our very first customer spotlight!

1. Tell us more about your business.

Mies Products, Inc. was established in 1952 by Carl Mies when he invented the edible oil filter machine.  Over the years, Mies Products, Inc. has expanded its product lines to include Mies Pressure Fryers and Mies One-Step Breading.  To this day, Mies Products, Inc. continues to be a family run business and is currently being run by the second and third generations to founder, Carl Mies.

2. Why did you decide to work with Trinity?

After a customer referral, we looked into Trinity and found that they offered a wide variety of shipment options that suited our variable needs.

3. You have been working with us since 2012 and utilize a variety of modes including truckload, less than truckload (LTL), and intermodal.  How has this been able to help your business succeed?

Trinity’s variety of modes has allowed us to focus on our business versus shopping around for rates and their rates have always been  competitive, if not lower.  Trinity’s consistency is also a key factor to our success.  Their customer service is also on point with our orders and they are very willing to accommodate any of our needs.

4. Can you tell us about a time that Trinity has been able to help you solve a problem or make your life easier?

Our shipping department closes at 12:00 p.m. on Fridays.  Due to an unexpected vendor delay, our delivery was also pushed back to arrive after our shipping department closed.  Our account manager at Trinity was able to restructure things on her end.  Ultimately, she was able to accommodate our needs and got our delivery here before 12:00 p.m.

5. What do you look for in a 3PL/shipping provider and how does Trinity fit into this?

We look for a company that is consistent, reliable, and willing to accommodate. Trinity is all of those things.

6. Describe your relationship with your account manager at Trinity.

Rita Osborn is wonderful to work with!  She is always right on top of things and quick to respond if we have a request.  She is also extremely flexible as our shipments can change as our deliveries are based on customer demand.  When Rita is out of the office, her peers do an excellent job of assisting with whatever our needs may be. “A+” customer service!

7. Give us a snapshot of who you are, your day-to-day role at the company, and what that entails.

I am the Operations Manager and I manage our product lines to our customer demands.  I then coordinate delivery of inventory with Trinity so we can meet our customer demands timely.  With this being only one of my many functions, I appreciate that Trinity and its staff make it so easy to do.  This allows me time to focus on other aspects of our business.

8. What should our readers know about Mies Products, Inc.?

Offering a vast variety of taste profiles to satisfy your palate’s desires, Mies breading has a blend of thirteen herbs and spices that lightly coats your food product and seals in juices.  Mies breading is also unique to the market as it doesn’t require an egg or milk wash; you simply “Wet it and Bread it!”
To learn more about Mies Products, Inc., visit miesproducts.com, or like them on Facebook.
To learn how Trinity can offer a variety of modes and services to help your business succeed in their goals, click here.