Transportation Management Software Myth: It’s Too Difficult and Time-Consuming to Use

A number of months ago, we published a blog on the most common myths perpetuated about transportation management software  . It was so popular that we decided to address each individual myth in its own blog post. Today, we’re going to talk about learning how to use TMS software and the misconceptions about its difficulty.

Transportation management software (TMS) is an innovative and time-saving tool for businesses who ship freight, but integrating a TMS can definitely feel intimidating when you’ve been relying on the same manual processes for some time.  Here’s the good news: if you work with the right TMS provider, they can easily remove that fear factor for both you and your team. A user-friendly, easy-to-use TMS can be a complete game changer for your company.

Is a TMS difficult to implement and use?

Don’t let apprehension about learning and implementing a new TMS prevent you from taking advantage of all of the benefits, like reducing your manual processes and optimizing your shipments to ensure you’re getting the best shipping rates.

Many TMS options are now web-based rather than desktop versions, so there is nothing to download and no software to install. This makes them easily transportable and mobile in a sense that they can be used from any computer with an internet browser. There’s no need to allot certain computers for TMS use.

Another additional feature that contributes to the ease of use is the fact that many TMS options are customizable. With the right implementation team, the software can be configured to work within your current process flows rather than forcing your processes into an out-of-box solution.

Perhaps one of the best aspects of implementing a TMS is that the right provider will handle the majority of the work. This can include coordinating special projects and working with the right people from your team to accomplish each task.

While a TMS can simplify your daily tasks, there still may be a problem that comes up every now and then. The right TMS provider will hold weekly status meetings and will communicate any issues, as they arise, that might jeopardize the “go live” date for your new system.

Will it be difficult to train my team on the TMS?

A common concern that holds back potential TMS users is that the training will take too long and be difficult for employees to grasp. However, this really doesn’t have to be the case.

There are often many ways a TMS can be integrated with any of the programs you are currently using, like an ERP, WMS, or accounting software. This means less training, as all of your current software and processes won’t be thrown to the wayside. The right TMS provider will be able to handle multiple integrations to accommodate your specific needs.

A capable TMS provider will also be able to provide group training, whether it’s virtual or onsite, as it is needed. They can even provide customized user manuals to reflect your TMS setup, and will provide your users with a point of contact who will work one-on-one as needed for additional support.

The bottom line here is that a TMS is meant to be easy and reduce your headaches at work, not give you a new one. The right TMS provider, like Trinity Logistics, will be able to integrate the software with your current programs, supply group training sessions, and work with your team on any issues that may arise.

To get a TMS consultation, click here.