Find your Purpose to re-engage in your Freight Agent business. Then seek out Trinity Logistics to help you live your Purpose and grow to your fullest potential.

We recently held our Virtual Freight Agent Conference and had the pleasure of hosting Ken Coleman of the Ramsey Group as our featured keynote speaker. He customized his presentation specifically toward Trinity’s Freight Agents with great tips for small business owners on how to “Re-Engage In Your Freight Agent Business”.

His message focused on finding your passion and working within that area as much as possible. It’s all about fueling up on “the juice” – the enthusiasm that comes from doing what you were put on this planet to do!

In the spirit of development and continuous improvement, our Agent Support Team followed up by taking the “Get Clear! Career Assessment” by Ken Coleman to clarify our top talents, passions, and professional mission. From there we created a purpose statement to identify the work we most excel at and most enjoy.

Talent (what you do best) + Passions (work you love) + Mission (results you care about) = Your Purpose Statement

TALENT – WHAT YOU DO BEST

Every workplace skill is grouped into 12 categories of Talent. Those 12 are then segmented into three subgroups: Super Talents, Solid Talents, and Subpar Talents.

Super Talents

Think of your top three talents as high-performance tools. You want to spend the majority of your time on work that involves these talents!

Solid Talents 

Your six Solid Talents are valuable because they support your Super Talents and can be improved upon.

Subpar Talents 

Everybody has weaknesses! You want to be aware of your three Subpar Talents. These are talents that you can let someone else be super at so you don’t have to waste too much of your time trying to develop them.

PASSION – WORK YOU LOVE TO DO

All work can be grouped into 15 categories of Passion. This is work that excites you and makes two hours feel like 20 minutes.

I Love It!

You’ll be most fulfilled when you spend about 75 percent of your day working within your Top three passions. You’ll be engaged, enthusiastic, and effective!

I Like It!

Spending 20 percent of your day on this work is about the right mix. Too much of it will make you frustrated and unhappy.

I Could Take It or Leave It!

Let’s face it – there are some things you don’t like to do. No more than five percent of this work is the goal for the greatest satisfaction.

MISSION – RESULTS YOU CARE ABOUT

The results of work can be grouped into six categories of mission. Discover the contribution you want to make through your work and the “why” behind it. There are three possible feelings about the results of your work to consider.

I Care Deeply

It’s personal! You see the results of your work as a crusade that must be waged and won. Your work is providing a vital solution to a big problem that specific people have.

I Connect With It

It’s cool. You see the results of your work as an important and valuable solution to a problem some people have.

I Couldn’t Care Less

It’s whatever. You see the results of your work as the basic need to keep getting your paycheck.

TIME TO BRING IT ALL TOGETHER

The puzzle comes together when you align all these into your Purpose Statement.

Working with Talent only can make you successful.

Working with Talent and Passion can give you job satisfaction.

Working with Talent and Passion and Mission will lead you to your Purpose. This is where you can achieve success, experience satisfaction, and find significance in your work and in your life.

LET US TAKE THE HARD STUFF OFF YOUR PLATE

Once you know what these are, how can Trinity Logistics help you focus on what you’re best at and handle or help those subpar skills?

From our experience, we’ve found that most Freight Agents excel in skills like communication, building relationships, and managing many priorities. They love talking to others, learning about their needs, and finding solutions to meet those needs.

But what often slows them down or drains them are those non-revenue generating activities. These are the ones where they’re not really connecting with a person or fostering a relationship. Tasks like vetting carriers, handling invoices and bills of lading, or dealing with claims when they happen.

We understand that these tasks take you away from what you excel in and love and that’s why Trinity has full Teams ready to take those off your plate.

Now, what about those other skills that you want to grow in? Things like goal setting, prospecting, or strategy. Well, we take care of that too by giving you several opportunities to expand and grow your skills. Trinity has an in-house Education Team that provides you with many opportunities to continue your education and training in classes like sales skills, social media, industries, or modes. Virtual classes are held every month, giving you the same opportunities to learn and grow as our own Team Members receive. Additionally, we offer you access to our learning management platform offering classes that can be taken in your own time on an array of topics such as leadership, cybersecurity, and customer service.

You’ll also have the support of our Agent Support Team, who will work with you to learn about your goals, offer suggestions, encourage you, and help you stay on track. We also encourage you to spend time one-on-one for direct planning support and accountability reviews with our Agent Support Leadership Team Members.

So, if you’ve been looking for a 3PL partner that offers you more time to focus on what you love to do, take care of the rest, AND help you grow to be the best Freight Agent that you can be, then look no further. Trinity Logistics has over 30 years of experience aiding in the success of Freight Agent offices. We realize that Freight Agents are an integral part of Trinity’s business, which is why we aim to support and invest in them so they can grow their business to its fullest potential.

To start talking to one of our Freight Agent recruiters, call 800-846-3400 ext. 1908.

If you’d like to learn more about our Freight Agent Program, click the button below.

Trinity Logistics, a leading third-party logistics (3PL) provider, is proud to share that the company’s President, Sarah Ruffcorn, is a recipient of the 2023 Women in Supply Chain award. 

Selected to receive the award by Food Logistics and Supply & Demand Chain Executive, this recognition honors female supply chain leaders and executives whose accomplishments, mentorship, and examples set a foundation for women in all levels of a company’s supply chain network. This year, there were over 400 submissions, the highest number of applications ever submitted. 

“I am both honored and humbled to receive the 2023 Women in Supply Chain award,” said Sarah. “I have immense gratitude for all the coaching and support I’ve received throughout my years at Trinity. Thank you to the leaders and mentors I’ve worked with who have challenged and empowered me, to my Team who have trusted and supported me, and to my husband and family who have given me unwavering support and encouragement to live out my God-given gifts. Thank you all!”

Sarah has a 20-year tenure at Trinity Logistics, having started as a dispatcher in Carrier Sales and holding several leadership roles before being named President in 2019. Within her current role, Sarah works to ensure all Trinity Team Members, regardless of gender, have access to both leadership training and opportunities. Sarah also makes waves within the industry by serving on the Transportation Intermediaries Association (TIA) Board of Directors, as well as a co-chair of its Women in Logistics Committee, helping engage and promote women within the logistics industry. 

“I’ve had the privilege to work alongside Sarah Ruffcorn for the past seventeen years and would describe her as a visionary and strategic leader with a gracious, compassionate, and humble heart,” said Doug Potvin, Chief Financial Officer at Trinity Logistics. “With these qualities, she’s excelled as a dynamic leader, not only for Trinity Logistics but in the logistics industry as well, leaving a legacy for future women in the industry to model. Sarah, in all that she does, embodies all the company’s core values and is a worthy recipient of the 2023 Women in Supply Chain Award.”

While the supply chain industry is excelling at incorporating more women in the supply chain, there’s still more work to be done. That’s why four years ago, Supply & Demand Chain Executive launched this award to champion women who are making a difference and thank them for their inspiration to possible leaders.

“Sarah is a servant leader through and through,” said Anne Reinke, President and CEO of TIA. “She focuses on her team, and how to help them succeed, while still steering the ship of a large and complex logistics company.  We at TIA are lucky to have her on our Board of Directors, and this recognition of her excellence is well-deserved.”

About Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering People-Centric Freight Solutions®. Our mission is to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.   

For the past 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.  

We are currently recognized as a Top 3PL and Cold Storage Provider by Food Logistics, a Top Freight Brokerage Firm by Transport Topics, and a Green Supply Chain Partner of 2023 by Inbound Logistics.  

To learn more about Trinity Logistics, visit https://trinitylogistics.com. 

Stay up to date on the latest information on conditions impacting the freight market, curated by Trinity Logistics through our Freightwaves Sonar subscription.

Freight Volumes Stagnant

As the U.S. continues to pull the levers to throttle the over-heated economy we experienced over the past few years, freight volumes, which are largely driven by consumer activity, have seen the impact of less buying from John and Jane Doe. It’s expected that muted consumer activity will continue through the first half of the calendar year 2024. We still expect to see a seasonal increase in spending at the end of the year for holiday shopping, but with consumers being more dependent on credit for purchases, and the rate of savings on the decline, expenditures are expected to be less than in prior years.  

Combined with declines seen on the industrial production and manufacturing side, the hope for a rebound in freight volumes will not take place in 2023.  The prevailing thought at this point is a return to a more balanced supply and demand regarding freight transportation will be driven by carrier attrition.  

Nobody likes to see businesses fail, but we continue to see a market where oversupply has created trucking rates, particularly on the spot side, that are borderline if not less than what it costs a carrier to operate. Since the middle of 2022 and continuing this year, that decline in carriers for hire has continued as seen in Figure 1.1. Most of the attrition is carriers with five trucks or less, but as we’ve seen recently with Yellow Corporation closing its doors, no carrier is immune.

Capacity Declining

To further illustrate the impact of freight volumes on capacity, Figure 1.2 shows how capacity responds, almost in lockstep, with increases and decreases in freight volumes.  

As freight volumes were accelerating in the latter part of 2020 and through early 2022, trucking companies popped up at a rapid pace to meet the demands of shippers. Carrier compliance, to a small extent, took a backseat as shippers were eager to make new friends with those who could get their product off the docks and to the end user in a race to satisfy consumer demand.  

As freight volumes started to decline, as seen by the blue line in Figure 1.2, the need for capacity waned and began the downward trend (as shown by the white line) regarding carriers in the market.

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Trinity Logistics, a leading third-party logistics (3PL) provider, is proud to share that the company has received a bronze sustainability rating by EcoVadis. 

EcoVadis is a trusted and globally recognized provider of business sustainability ratings and insights. Over 1,000 enterprises rely on EcoVadis to assess and manage sustainability practices within their supply chain. EcoVadis measures the sustainability management system of a company through 21 criteria focused on its four key performance areas of Environment, Labor and Human Rights, Ethics, and Sustainability Procurement.

The assessment includes a questionnaire completed by the company assessed and an expert analysis by EcoVadis. A bronze rating is given to companies that place within the top 50 percent of all companies assessed. In addition, the company must meet the following requirements:

• Cannot operate in the manufacturing of tobacco products, weapons, ammunition, or the mining of coal and lignite
• Cannot have any severe findings
• Cannot have one or more major findings in two or more performance areas
• Cannot have five major findings in any single performance area
• Cannot have 25 minor findings in any single performance area
• Cannot have two or more performance areas with at least five minor findings in each

“The rigorous EcoVadis assessment called for documented proof of processes, actions taken, and additional forms of backup to score Trinity Logistics’s commitment to environmental, social, and governance (ESG) principles,” said Kristin Deno, Director of Operation Risk at Trinity Logistics. “EcoVadis allows us to maintain a strict level of accountability to our Team Members, stakeholders, and the world at large. The scorecard shows where we sit currently, but more importantly, it provides an opportunity to highlight areas where we can continue and even expand efforts on our path to sustainability.”

Sustainability is something Trinity has always taken very seriously. Since 2008, Trinity Logistics has participated in the Environmental Protection Agency’s (EPA) Smartway Program to reduce greenhouse gas emissions and air pollution that is caused by freight transportation. Trinity has also been partners with the American Chemistry Council’s Responsible Care® since 2009, which involves staying committed to improving company performance through community awareness, security, distribution, and pollution prevention. Additionally, Trinity recently became a Carbonfree Partner® with Carbon Fund to become “carbon-neutral” by donating funds to offset emissions. 

“We are honored to be awarded a bronze medal and be ranked among the top 50 percent of companies in sustainability by EcoVadis,” said Sarah Ruffcorn, President of Trinity Logistics. “Doing the right thing has always been foundational to Trinity’s culture, and that includes our part in sustainability. We know it is a never-ending journey of continuous improvement and we look forward to making even more progress as we work towards next year’s assessment.”

About Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering People-Centric Freight Solutions®. Our mission is to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.   

For the past 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.  

We are currently recognized as a Top 3PL and Cold Storage Provider by Food Logistics, a Top Freight Brokerage Firm by Transport Topics, and a Green Supply Chain Partner of 2023 by Inbound Logistics.  

On August 24, 2023, Trinity Logistics, a leading third-party logistics (3PL) provider, held its Grand Opening event to celebrate its new and improved office location in Orlando, Florida. One of seven locations nationwide, the Orlando office is uniquely positioned to help local businesses expand and create efficiencies within their supply chain. 

More than 120 people attended, including local state and industry representatives such as Orlando Mayor Buddy Dyer, Bo Outlaw and Jessica Lima of Orlando Magic, Jenny Fall of Women in Trucking, Bob Depouw, Amber Argenziano, and MaryAnn Lawsom of Council of Supply Chain Management Professionals (CSCMP), and several other Orlando agency heads, businesses, and legislators. 

“We’re really proud of the turnout we saw from this event,” said Tony Austin, Vice President of Trinity’s Orlando Regional Service Center. “It was a great chance for our office to get to know our local community and allow them the opportunity to learn who we are. We’re very proud of our new location in Orlando and look forward to serving and getting more involved with our local communities within this region.”

The event included a ribbon cutting, comments by Trinity Logistics leadership, tours of the new office, a 50/50 raffle, a silent auction, chances to win Orlando Magic tickets, as well as refreshments, music, and time for attendees to network amongst themselves. 

For further information about the event or to learn more about Trinity Logistics, contact Tony Austin, Vice President of the Orlando Regional Service Center, at (800)778-8773 ext. 3739 or [email protected], or visit trinitylogistics.com.  

About Trinity Logistics

Trinity Logistics is a Burris Logistics Company, offering People-Centric Freight Solutions®. Our mission is to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.   

For the past 40 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.  

We are currently recognized as a Top 3PL and Cold Storage Provider by Food Logistics, a Top Freight Brokerage Firm by Transport Topics, and a Green Supply Chain Partner of 2023 by Inbound Logistics.  

Motor carriers aren’t the only ones affected by deadheading.

While every mile driven takes a toll on the environment, research shows that deadhead miles account for over a third of carbon emissions in trucking. In fact, 36 percent of trucks travel empty in the U.S. every day, averaging roughly 61 billion miles deadheading every year.

Simply put, deadheading is an inefficiency problem within the logistics industry, one that we all know we need to improve. According to a survey by Convoy, 69 percent of respondents said reducing deadhead miles is important to them. By reducing deadhead miles, both shippers and carriers can slash their supply chain costs while also making an environmental impact.

WHAT IS DEADHEADING IN TRUCKING?

Deadheading, deadhead miles, or empty miles – they all mean the same thing – that a truck is driving empty. Usually, this happens once a driver has made a delivery to the receiver, and they don’t have freight to pick up until their next destination. This means they drive empty back to the original shipping point or to their next pickup location. Empty miles waste time for a carrier by failing to generate revenue. It also causes them to incur extra operating costs and contribute more emissions into our atmosphere.

Ideally, the most efficient use of a carrier’s time is finding a backhaul shipment. This is a nearby shipment that needs to be picked up and delivered close to or at their next destination, so either their pickup origin or next pickup.

HOW DEADHEADING POSES PROBLEMS

We’ve already discussed how deadheading contributes to C02 emissions and how carriers lose money running deadhead miles, but what about shippers? How are they affected?

Well, those carriers need to make up the money and time they lost deadheading somehow. They’re likely to charge a higher rate on their following shipments to do so.

Also, driving empty miles can be dangerous when severe weather occurs. A truck can weigh about half its weight empty than when it’s full, making it more susceptible to accidents. While truck drivers are trained in managing high winds and road safety, that’s often with a full truck and not an empty one. The same winds that shake a passenger car have been known to flip an empty truck.

WHY IS DEADHEADING SO COMMON?

It’s often difficult for a carrier to find their own backhauls, nor do shippers have the time to focus and invest their time in them. They need the truck to pick up and deliver and return to pick up the next shipment, not thinking of the in-between. Other carrier relationships and contracted shipments can get in the way, making it difficult to arrange or find backhauls.

HOW TO REDUCE DEADHEADING

It’s possible for shippers to keep backhauls for carriers in mind to both help keep carrier relationships moving and make headway on sustainability initiatives.

Make Use of Technology

Technology makes it much easier to match a truck with an available shipment. You can make use of digital freight matching (DFM) tools like Trucker Tools or DAT, which give shippers and carriers an easier way to find each other and match up based on suitable capacity for a shipment. Automation and machine learning in those applications help quickly find and create those matches.

A transportation management system (TMS) can also be helpful here. A TMS brings together information on all shipments and digital freight networks to help make sure trailers are utilized fully and backhauls gain the coverage they need. A TMS also gives you the opportunity to optimize your routes to reduce any deadheading.

Consider Consolidating Your Freight

Combining your partial shipments into a full truckload to one distribution point to then be delivered by a regional carrier or vice versa can allow for fewer empty miles and trucks on the road, saving you money and reducing your emissions.

Consider Continuous Move Planning

This plan involves stringing loads together to make the most of fleet utilization and driver time by bundling low-volume and high-volume lanes together. Carriers will add lanes across many customers, creating closed-loop routes to keep freight moving constantly. As a benefit, shippers often receive per-mile rates since they are making use of a carrier’s empty miles. This can be a bit more complex, but with a TMS and proper communication, can be an effective way to reduce deadheading.

TRINITY CAN HELP YOU REDUCE DEADHEAD MILES

Deadheading is an industry-wide problem that we all need to work on together to resolve. Carriers need to dedicate time for searching and finding backhauls, just as shippers need to work with carriers to reduce their empty miles. That’s one way an intermediary, a 3PL like Trinity Logistics, can step in and help. We can work with both parties to arrange shipments so that each company has its unique needs met.

We have over 40 years of experience arranging shipments between shippers and carriers. Our Team of experts can help shippers plan and organize their shipments and recommend freight consolidation strategies when it’s suitable. We also have a Carrier Development Team dedicated to growing our carrier relationships by learning their wants and needs. We reach out and gather their preferred lanes and capacity to better match them to available shipments to keep them moving and generating revenue.

Trinity Logistics is also recognized as a Green Supply Chain partner for its sustainability initiatives and solutions available to offer shippers more options for their logistics that can reduce their carbon emissions.

If you’d like to talk to one of our experts about your shipping needs and find more sustainable options, click the button below so we can get started.

Shipping scams have increased exponentially in the past few years. Is your Freight Agent business taking all the steps needed to prevent them?

As a Freight Agent, your days are busy servicing your customer and carrier relationships and managing shipments. The last thing you need on your plate is a scam artist wreaking havoc and getting your business (or one of your relationships) into trouble.

Common Types of Shipping Scams

Double-Brokering

Double-brokering is a sticky mess that Freight Agents should aim to avoid. The double-brokering of shipments has been in the industry for many years. As a refresher, double-brokering is when a carrier accepts a shipment under the pretense that it will be moving on their assets, and then gives that shipment to another carrier to move the freight. Often what happens is the carrier that double-brokered the shipment gets paid, either by the broker or the shipper, but has no intention of paying the carrier that physically provided the transportation service.

Carrier Identity Theft

More recently, we have seen carrier identity theft become more commonplace. This is when a scam artist assumes the identity of a reputable motor carrier with the intent of stealing the freight or getting advances of cash but with no desire to deliver the freight to its intended destination.

Best Practices for Preventing Shipping Scams

Preventing shipping scams from interrupting your Freight Agent business starts with your initial conversations with a carrier. One must be cautious and use a little bit of super sleuthing when negotiating rates and booking available shipments. 

Here are some best-demonstrated practices to help you sniff out a potential shipping scam:

Check the DOT AND MC Number 

Carriers with the intent to do things fraudulently will attempt to purchase an MC number that is less than seven digits long. Currently, most new carriers registering are seeing MC numbers that start with 14 or 15 and are seven digits in length.

By checking the age of the DOT number and MC number, you could see a possible red flag if the DOT number is relatively new, but the MC number is one that was originally issued several years ago.

Is the Person Booking the Load Using the Mute Button Frequently?

This is a possible red flag to be aware of. Often, this happens with shipping scam artists because they have other people in the “office” attempting to “sell” the shipment to another carrier and they don’t want you to overhear.

Immediately Accepts the Rate

Negotiating a rate with a carrier is pretty much expected. If a carrier just blindly accepts the rate as is, that could be a possible red flag. Shipping scam artists don’t care what the rate is because they are intending to re-sell it to another carrier.

Always Check the Registered Phone Number

Does the phone number match what is listed through Federal Motor Carrier Safety Administration (FMCSA)?  You can quickly check a carrier’s profile via SAFER Company Snapshot. If it doesn’t match, that’s a possible red flag. Call the FMCSA registered phone number and verify the number you were talking to works for them before you finalize any details with the shipment.

Carrier’s Communication is Odd

Does the carrier try to rush you off the phone when booking the load?  Is their communication only done via email? Do they provide you with the phone number of the actual driver or try to avoid giving that information? These all can be red flags.

Shipment Updates are Not Consistent

Do the updates they give not match what you’re hearing from the shipper? If they claim the truck is on-site, but the shipper states otherwise, another possible red flag that this could be the work of a scam artist.

Can You Get Ahold of the Driver?

Speaking of the driver, does the driver actually answer their phone? Does the driver agree to tracking via many of the tracking apps that are commonplace in the industry now? 

Don’t Let Your Freight Agent Business Fall for Any Shipping Scams

Taking the extra few minutes to fully vet the carrier you look to entrust your customer’s shipment with will help you avoid a potential situation that could cost you and your company thousands if not tens of thousands of dollars. If your gut says something seems a little bit shady, or too good to be true, it usually is right, and best to move on to the next carrier you’re considering.

You Can Trust Trinity’s Carrier Relationships

Here at Trinity, we work hard to proactively avoid shipping scams affecting our business, which includes your Freight Agent business, too. We make sure to consistently verify who we are working with and build strong, solid relationships, as well as offer state-of-the-art tracking technology, so you know where your customer’s freight is every step of the way.

With our People-Centric Team and technology at the ready to support your business, you can spend less time on back-end tasks like initial carrier vetting, and more time focused on growing your customer and carrier relationships, and ultimately, your revenue.

To learn more about the world-class support you can receive from Trinity Logistics, call 800-846-3400 ext. 1908 or click the button below.

Stay up to date on the latest information on conditions impacting the freight market, curated by Trinity Logistics through our Freightwaves Sonar subscription.

Length of Haul Does Impact Acceptance Rate

If you’ve been following the overall U.S. volume and shipment rejection rates this year, aside from the typical blips seen around the holidays, these have been relatively stagnant. The overall rejection rate has hovered very near the three percent range.  

However, if you break that down by the length of haul, it’s clear that carriers clamor for those short-haul shipments, anything less than 250 miles, as this typically will allow the drivers to be home at night. On the other end of the spectrum, those mid-range shipments (250-450 miles) are seeing the highest rejection rate, just below four percent as seen in Figure 1.1.  

There could be several reasons for this. Most likely it’s the fact that a driver can make a trip of that length in one day, but it’s not a full day’s worth of driving. So, if the driver is getting a per-mile rate and not driving for the full 11 hours that are eligible, this length of haul “loses” money when compared to longer shipments that allow the driver to hammer down for the full allotment of driving hours.  

Now, I realize four versus two-point-five percent doesn’t seem like a big gap, but that is a 60 percent variance. If the freight volumes and capacity begin to balance, and rejection rates by length of haul follow the same trends, you could see mid-range rejection rates in the 15 percent range while shorter hauls only see rejection rates in the six percent range. Certainly that will have an influence on future rates.

SPOT AND CONTRACT GETTING CLOSER

As expected in Figure 1.2, the variance between contract and spot rates continues to shrink. Since the widest gap this year, when contract rates were about $0.78 per mile higher than spot rates, the gap has shrunk by almost 30 percent in a three-month period. 

For the most part, spot rates have found a floor, and if anything, have seen a modest uptick. Contract rates have seen frequent requests for re-pricing. Carriers continue to refine their contracted rates balanced with the expectation of almost 100 percent compliance with freight tenders and excellent service.  

In 2021 and 2022, shippers were open to expanding their carrier and broker pool as capacity constraints and increased volume necessitated more choices. Now that the balance has shifted, shippers are looking to right-size their partners, with a mix of compliance, price, and service steering their decision-making process.

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Partner with Trinity Logistics and easily expand the shipping services offered by your Freight Agency.

There are so many benefits to being an Independent Freight Agent. You have the flexibility to run your business in a way that works for you while having the support of a large brokerage behind you, you’re able to work from anywhere that has Wi-Fi, you have the potential for unlimited income, and more! The benefits of being a Freight Agent are too many to list!

There can also be challenges. One of these challenges is the feeling that you must know it all when it comes to moving freight. Perhaps you’re a truckload shipping expert that has a customer with less-than-truckload (LTL) or drayage freight to move. Maybe you know LTL like the back of your hand, but you see warehousing opportunities with one of your shipping customers.

Now, how can you learn all you need to know to serve each of your unique customer’s shipping needs while still maintaining a thriving business? One option is to hire people for your office that have expertise in all the different modes of transportation. Or, an easier and less costly option, you can partner with a freight broker that has subject matter experts in all modes at your disposal!

Expand Your Shipping Solutions with Trinity Logistics

Trinity Freight Agents have access to supportive Operations Teams that specialize in all the modes and specialized shipping services we offer:

• LTL
• Drayage
• Expedited
• Air
• Ocean
• International
• Intermodal
• Warehousing

If it’s transportation-related, Trinity has experts ready to help support and grow a Freight Agent’s business. It doesn’t stop at just educating our Freight Agents. These Operations Teams can both educate you and manage the freight! 

Our Teams Are Ready to Support Your Freight Agent Business

Less Than Truckload (LTL)

Trinity has a fully trained and equipped Operations Team to handle your customer’s LTL needs. The Team handles quoting through delivery including tracking and tracing and delivery notifications. You, as the Freight Agent, maintain your customer relationship while this Team takes care of the rest! You can even give your customer direct access to our LTL operating system to quote and track shipments.   

Expedited/Drayage/Intermodal/International/Warehousing

Trinity’s Advanced Services Team is a one-stop shop for quoting any of these services. With established carrier relationships in these complex modes, this Team can quote, dispatch, and manage the cargo through transit.

Managed Services/TMS

Is your customer interested in a transportation management system (TMS)? With Trinity, you can offer just a TMS, a fully outsourced Managed Transportation solution, or anything in-between. We can fully customize a Managed Transportation solution to meet your customer’s unique needs. Now you can take your customer from solely working with you for truckload shipments to fully outsourcing their logistics to you!

Wait, Don’t Forget Our Education Team

Trinity’s internal education department, Trinity University, offers classes so you can learn all modes offered as well as sales, negotiation, technology training, and more! Virtual classes are held every month, giving you the opportunity to increase your sales skills and introduce you to any new Trinity Technology. Most importantly, we offer our Freight Agents the same opportunities as our Team Members. In addition, there are many virtual courses offered outside our monthly classes through our learning management platform. That means you can take these courses in your own time, and they cover various topics, such as leadership, cybersecurity, and customer service.

Join Trinity’s Freight Agent Network and Start Growing

We realize you have a choice of who you’d like as your Freight Agency’s partner. So now is the time to ask yourself – is your current 3PL partner offering you the support and education you need to expand your shipping services and grow your business?

If that answer is no, then perhaps Trinity Logistics may be able to help. Trinity has over 30 years of experience aiding in the success of our Freight Agent offices. We realize that Freight Agents are an integral part of Trinity’s business, which is why we aim to support and invest in our Freight Agent network to offer our relationships the opportunity to grow to their fullest potential.

So, if you’re looking for a long-term 3PL partnership that is supportive of your growth, offers you continued education and operations support to keep you competitive, and most of all, is made up of a Team of people who are passionate, dedicated, and striving for excellence, then Trinity Logistics may be the Freight Agent program for your business.

If you feel like you’re leaving opportunities on the table because you can’t handle it all yourself, reach out to a Freight Agent representative to learn more about how Trinity’s Operations Teams can help support your business.

Call Trinity’s Agent Support Team at 800-846-3400 ext. 1908.

If you’d like to learn more about our Freight Agent Program, click the button below.

Stay up to date on the latest information on conditions impacting the freight market, curated by Trinity Logistics through our Freightwaves Sonar subscription.

Stagnant Freight volumes Continue to Push Carrier Compliance

2023 continues to see freight volumes showing little fluctuation. With freight volumes dipping more than 30 percent lower than the industry experienced over the past year, and little attrition at this point with carrier capacity, shippers are seeing freight tenders gobbled up almost exclusively as soon as they are offered.  

While there was a slight increase during the July 4^th holiday week, primarily due to drivers taking extended time off the road, rejection rates have returned to their normal place of three percent on the van and reefer side (Figure 1.1).  Flatbeds continue to see rejection rates almost three times what vans and reefers are experiencing, but the trend has been slightly downward over the past two months.  

With no major signs of a rebound in volume, carriers will continue to strive for 100 percent compliance with freight tendered to them, and push for impeccable service to show why they need to continue to be a mainstay for shippers.

Start Preparing for a Balanced Market

There seems to be a tightening of the gap between contract and spot rates (Figure 2.1).  This was helped a bit by spot rates seeing an increase at the start of July, but contracted rates being rebid over the last three months have been the primary driver. 

In a normal market, the spread between contract and spot rates is around $0.15 – $.20 per mile. Currently, contract rates are $0.65 per higher per mile.  

As shippers expanded their carrier network in 2021 and 2022, look for a trimming over the next six months as shippers look to honor their volume commitments to contracted partners but provide themselves an opportunity to realize savings with capacity in the spot market.  

We do expect the supply and demand cycle to balance as we head into 2024, so shippers need to ensure they are not creating hurt feelings with carriers that find themselves on the outside looking in. Remember, this industry is a three-legged stool, and everyone benefits when things are in balance.

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